Atefeh Bonakdar Jahromy
Greenbrae
Summary
* Top-notch Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options.
* Self starter who collaborates effectively with other to get thing done
* communication expert, love to learn with great adaptation
Overview
3
3
years of professional experience
Work History
Relationship Banker
Bank Of America
05.2022 - Current
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Verified customer identity and reviewed documentation for accuracy.
- Explained account terms and conditions to customers.
- Monitored accuracy of customer information in system.
Education
Bachelor of Arts - English Language And Literature
AZAD UNIVERSITY OF TEHRAN
TEHRAN 2004
Skills
- Recordkeeping Requirements
- Financial Advising
- Relationship Building and Management
- Policy Development and Implementation
- Business Development
- Teller Support
- Financials Analysis
- Financial Goal Planning
- Cash Management Strategies
- Analytical Thinking
- Attention to Detail
- Client Interviews
- Salesforce
Languages
farsi
Native or Bilingual
Timeline
Relationship Banker
Bank Of America
05.2022 - Current
Bachelor of Arts - English Language And Literature
AZAD UNIVERSITY OF TEHRAN
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