Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Athaliah Boyd

BRONX,New York

Summary

Professional in office administration and customer service, particularly at I.G.L. Limited, who is versatile and results-oriented. Thrived in high-pressure settings by utilizing excellent computing and time management abilities. A track record of increasing client satisfaction and workflow efficiency by means of adaptation and good communication provided to both internal and external customers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Assistant - Commercial

I.G.L. Limited
06.2022 - 11.2023
  • Provides general administrative support such as preparing correspondence, forms and reports, arranging meetings, composing regular correspondence, processing various commercial reports and documents, filing electronic and hard copy, and taking down minutes as needed;
  • Maintains accounts for specified Corporate customers (eg. Guardsman, Sam Bread and Butter, Courts etc) to ensure accounts and respective payments are reconciled and current
  • Assists in the coordination of Company Outreach and promotional activities to ensure upholding of the Brand and intent of the initiatives;
  • Co-ordinates leave administration for the department;
  • Prepares responses to all requests for donation/sponsorship;
  • Assists with the production of marketing communications, such as flyers, brochures and exhibition related projects;
  • Sorts media/agency related invoices, submits and follows up to ensure invoices are paid;
  • Solicits quotations for sourcing of products locally or internationally;
  • Works with Procurement Department to generate purchase order on a daily basis against requisitions received and ensures that each requisition is in keeping with purchasing policy;
  • Coordinates with the Operations Department regarding cylinder distribution.

Assistant/ Receptionist

Janice Windows And Doors
03.2021 - 06.2022
  • Draft invoices;
  • Represent as a Customer Service Representative;
  • Dealing with correspondence and phone calls;
  • Organizing files for billing, customer and client records, etc. - Responding to all customer inquiries in a polite and timely manner;
  • Assisting with a variety of administrative tasks including copying, faxing, taking notes.

Admin Assistant and Customer Service Rep Intern

Registrar General’s Department (RGD)
07.2021 - 08.2021
  • Prepare weekly report and attendance report;
  • Maintained filing system for contracts and other documents;
  • Provide assistance to the COS manager and Procurement Officer;
  • Prepare documents and perform duties assigned from and for the DFA;
  • Assist in preparing requisition and stationery supplies;
  • Prepare purchase orders with Procurement Officer;
  • Signature update;
  • Receive and send dispatch to Head and Regional Offices.

Education

Bachelor of Science - Tourism Management And Minor in Management Studies

University of The West Indies, Mona
Kingston, Jamaica
07.2021

St. Jago High School
St. Catherine, Jamaica
06.2017

Skills

  • Customer Service
  • Time Management
  • Office Administration
  • Ability to Handle High-Pressure Environment
  • Adaptability
  • Communication
  • Computer Skills

Certification

IMG Cylinder Safe Handling and Storage

As required by CPG P-1 and OSHA 29 CFR 1910.101 (a)

Additional Information

Ruby Dillon

Benefits Coordinator

I.G.L. Limited

(876) 365 4533


Phillip Taylor

Customer Experience Agent

I.G.L. Limited

(876) 829 8811

Timeline

Administrative Assistant - Commercial

I.G.L. Limited
06.2022 - 11.2023

Admin Assistant and Customer Service Rep Intern

Registrar General’s Department (RGD)
07.2021 - 08.2021

Assistant/ Receptionist

Janice Windows And Doors
03.2021 - 06.2022

Bachelor of Science - Tourism Management And Minor in Management Studies

University of The West Indies, Mona

St. Jago High School

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Athaliah Boyd