Summary
Overview
Work History
Education
Skills
Timeline
Generic

Athaliah Washington

Birmingham

Summary

Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.

Overview

14
14
years of professional experience

Work History

EVS Attendant

UAB Medicine
09.2023 - 07.2025
  • Supported infection control initiatives by following strict protocols for disinfecting patient rooms and common areas within healthcare settings.
  • Collaborated with housekeeping staff to maintain clean, organized spaces throughout the facility.
  • Preserved floor quality with appropriate maintenance techniques such as sweeping, mopping, vacuuming, buffing, waxing, and deep-cleaning carpets as required.
  • Participated in regular team meetings to discuss process improvements and share insights on effective cleaning techniques.
  • Followed HIPPA requirements.
  • Promoted a safe environment through proper disposal of hazardous materials and adhering to safety guidelines.
  • Delivered exceptional customer service while interacting with guests during daily duties, fostering positive impressions of the facility.
  • Demonstrated adaptability by efficiently switching between tasks as needed to accommodate changing priorities in fast-paced environments.

Teacher's Assistant

Kids First Development Academy
08.2021 - 05.2023
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator. They learned letters, numbers, colors and shapes at the age of One.
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
  • Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.

Insurance Agent

Liberty National Life Insurance Company
02.2017 - 06.2021
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.

Secretary

Postura International: Nationwide Booking Agency
07.2011 - 01.2019
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.

Education

No Degree - Nursing

Lawson State
Birmingham, AL
05-2019

Skills

  • Waste disposal
  • Sanitation procedures
  • Chemical handling
  • Laundry management
  • Patient assistance
  • Sanitation regulations
  • Room cleaning
  • Hazardous material handling
  • Production support
  • Public health
  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Appointment scheduling
  • Document preparation
  • Sales support
  • Schedule management
  • Complex Problem-solving
  • Supply ordering
  • Database administration
  • Appointment coordination

Timeline

EVS Attendant

UAB Medicine
09.2023 - 07.2025

Teacher's Assistant

Kids First Development Academy
08.2021 - 05.2023

Insurance Agent

Liberty National Life Insurance Company
02.2017 - 06.2021

Secretary

Postura International: Nationwide Booking Agency
07.2011 - 01.2019

No Degree - Nursing

Lawson State

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