Athan Rodriguez
El Paso,TX
Summary
Experienced Shift Manager known for improving customer satisfaction and operational efficiency. Skilled in team management, cash handling, and cross-functional collaboration, leading to significant labor cost reductions and faster service. Committed to fostering supportive work environments and providing exceptional customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Rudy's Country Store And BBQ
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Cew Member
El Paso grown and breeding
12.2022 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Shift Manager
Sonic Drive-In
09.2023 - 06.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High school diploma -
Bel Air High School
El Paso, TX06.2024
Skills
- Reliable Performance
- Dedicated Work Approach
- Cash Transactions Handling
- Cleaning
- Food service
- Food safety
- Host
- Serving
- Food handling
- Restaurant
- Teamwork
- Problem-solving
- Communication
- Leadership
- Time management
- Flexibility in Change
- Quality Assurance
- Customer Satisfaction
Certification
- Food Handler Certification, 10/01/23, Present
- IAED Certification
- Electrician Apprenticeship License
Personal Information
Age: 18
Timeline
Cashier
Rudy's Country Store And BBQ
10.2024 - Current
Shift Manager
Sonic Drive-In
09.2023 - 06.2024
Cew Member
El Paso grown and breeding
12.2022 - Current
- Food Handler Certification, 10/01/23, Present
- IAED Certification
- Electrician Apprenticeship License
High school diploma -
Bel Air High School
Similar Profiles
Valentina Diaz RuggieroValentina Diaz Ruggiero
Cashier at Rudy's Country Store And BBQCashier at Rudy's Country Store And BBQ
Sara StockbridgeSara Stockbridge
Cashier & Food Prep at Rudy's Country Store And BBQCashier & Food Prep at Rudy's Country Store And BBQ
Jonathan SibilleJonathan Sibille
Customer Service Associate at Rudy's Country Store And BBQCustomer Service Associate at Rudy's Country Store And BBQ