
Experienced in financial operations for construction and hospitality. Skilled in accounts payable/receivable, bank reconciliations, bookkeeping, payroll, and reporting, with proficiency in QuickBooks, Excel, and other accounting tools. Alongside accounting, I manage social media and digital marketing, creating content and analyzing metrics to drive engagement and growth.
•Develop and implement social media strategies to increase brand awareness, engagement, and bookings.
•Manage the hotel website, online booking platforms, and other digital channels, ensuring seamless user experience and accurate information.
•Create, curate, and schedule engaging content for social media platforms, including Facebook, Instagram, etc.
•Monitor analytics and digital performance metrics, optimizing campaigns to maximize reach, bookings, and ROI.
•Manage online community engagement by responding to comments, messages, and reviews professionally.
•Collaborate with marketing teams and external partners to align all digital campaigns with overall brand strategy.
•Conduct competitor analysis and market research to identify trends and implement innovative digital marketing initiatives.
•Supported daily accounting operations in a fast-paced construction office.
•Processed accounts payable and receivable, ensuring timely and accurate payments.
•Managed vendor and subcontractor accounts, maintained documentation, and ensured compliance.
•Performed bank reconciliations, identified discrepancies, and ensured accurate financial records.
•Assisted with month-end close, journal entries, and preparation of financial reports.
•Entered and updated daily transactions, invoices, and payments in accounting software.
•Organized digital financial records, statements, and audit support documentation.
•Verified receipts and supporting documents to maintain accuracy across all financial data.
•Managed accounts payable and receivable, ensuring accurate financial records and timely payments.
•Reconciled bank statements and vendor accounts, resolving discrepancies to maintain financial accuracy.
•Assisted with payroll processing, ensuring correct wage calculations and tax compliance.
•Implemented and maintained organized digital and physical filing systems for easy access to financial documents.
•Prepared financial reports and supported month-end close procedures to aid management decisions.
•Coordinated with vendors, clients, and internal teams to ensure smooth administrative and financial operations.
•Managed all correspondence, ensuring timely and professional communication through emails, letters, and faxes.
•Drafted, edited, and formatted technical documents and business correspondence to maintain high standards of accuracy.
•Supported executives by preparing agendas and distributing key materials, streamlining decision-making processes.
•Coordinated schedules and maintained organized filing systems, enhancing office efficiency for the brand team leaders.
•Maintained organized digital and physical filing systems, improving accessibility and overall office efficiency.
•Managed daily operations of a 100-room hotel, leading a team of 30+ staff to ensure exceptional guest experiences.
•Oversaw room assignments, reservations, and guest communications, promptly resolving issues to maintain high satisfaction.
•Recruited, trained, and mentored staff, improving performance and promoting service excellence.
•Participated in budgeting, rate setting, and vendor collaborations, ensuring operational efficiency and profitability.
•Analyzed guest feedback and implemented improvements, consistently enhancing overall guest satisfaction.