Athena Abraham
Louisville,KY
Summary
Dynamic Logistics Manager with a proven track record at Cardinal/Ryder Logistics, enhancing operational efficiency and team productivity. Expert in supply chain management and fostering long-term customer relationships. Achieved significant improvements in inventory systems and employee training, demonstrating exceptional leadership and warehouse management skills.
Overview
7
7
years of professional experience
Work History
Logistics Manager
Ryder Logistics
04.2021 - Current
- Developed and maintained knowledgeable and productive team of employees.
- Directed shipping and receiving of wide range of products daily.
- Coordinated dispatching of 40 and up drivers to accomplish daily delivery requirements.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Booking hotels and rental cars of my current flex fleet of drivers.
- In charge of weekly payroll and invoicing using TMW between 2 different Ryder accounts located in Shelbyville,KY and Tifton,GA.
- Updating Customers with constant ETA's using Geotab and Omnitracs for my customers to ensure they have the information they need for proper planning.
Floor Supervisor
Tommy Hilfiger
09.2018 - 08.2020
- Increased repeat business through exceptional customer service skills that cultivated long-term buyer relationships.
- Delegated tasks to employees to enhance productivity and workflow.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Administrative Assistant
SEIU Healthcare
05.2017 - 09.2017
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Accounting
North Hennepin Community College
Brooklyn Park, MNAccounting
University of Illinois
Champaign, ILSkills
- Shipping and receiving
- Warehouse Management
- Distribution Management
- Supply Chain Management
- Sales
- Store Merchandising
- Dispatch
- Employee Training
Timeline
Logistics Manager
Ryder Logistics
04.2021 - Current
Floor Supervisor
Tommy Hilfiger
09.2018 - 08.2020
Administrative Assistant
SEIU Healthcare
05.2017 - 09.2017
Accounting
North Hennepin Community College
Accounting
University of Illinois