Athena Esparza
Summary
Reliable professional known for fostering team collaboration and delivering exceptional service. Proven ability to manage bar operations while ensuring a welcoming guest experience and maintaining high standards of cleanliness.
Overview
19
19
years of professional experience
Work History
Bartender/Shift Leader
District
San Jose, CA
04.2024 - Current
- Oversaw bar operations during shifts in high-volume environment to ensure seamless service.
- Fostered welcoming atmosphere for guests through attentive service and personalized interactions.
- Coordinated daily checklists and side worksheets to align bar staff with operational priorities.
Bartender
Jacks/J-Town Pizza/7 Bamboo
San Jose, California
04.2019 - 01.2024
- Ensured cleanliness of bar area and equipment, creating a welcoming environment for customers.
- Executed opening and closing duties, including restocking supplies to support smooth operations.
- Addressed customer complaints professionally, enhancing overall guest satisfaction.
Barista
I Java Cafe
San Jose, California
03.2018 - 04.2019
- Crafted coffee beverages tailored to individual customer preferences, enhancing overall customer satisfaction.
- Processed cash transactions with precision during peak hours, supporting efficient service delivery.
- Ensured cleanliness and organization of workstations and dining areas, contributing to a welcoming atmosphere.
Delivery Driver
Munchery
San Jose, California
01.2016 - 07.2018
- Executed safe handling and transportation of food items to maintain quality.
- Facilitated loading and unloading of food products at locations to ensure timely deliveries.
- Collaborated with dispatch to optimize route planning.
Medical Assistant
Anti Aging Weight Loss Clinic
San Jose, California
07.2014 - 03.2016
- Performed basic medical procedures, including vital sign measurements and injections, ensuring patient readiness for consultations.
- Facilitated patient intake by accurately completing forms and documenting medical histories, contributing to efficient care delivery.
- Coordinated appointment schedules for patient consultations and follow-ups, enhancing patient access to healthcare services.
Grocery
Target
San Jose, California
09.2012 - 09.2014
- Organized displays to engage customers and drive sales growth.
- Stocked shelves and organized merchandise to enhance store presentation and customer experience.
- Checked expiration dates on products to uphold quality standards and ensure product freshness.
Bakery Clerk
Lucky's Supermarket
San Jose, CA
07.2007 - 08.2012
- Prepared bakery items following store recipes to meet quality standards.
- Maintained cleanliness and organization of bakery display cases and work areas.
- Labeled bakery items by entering data into digital weighing machine.
Education
High School Diploma -
Branham
San Jose06-2009
Skills
- Cocktail preparation
- Point of sale systems
- Inventory management
- Team leadership
- Time management
- Outstanding customer service
- Highly reliable
Timeline
Bartender/Shift Leader
District
04.2024 - Current
Bartender
Jacks/J-Town Pizza/7 Bamboo
04.2019 - 01.2024
Barista
I Java Cafe
03.2018 - 04.2019
Delivery Driver
Munchery
01.2016 - 07.2018
Medical Assistant
Anti Aging Weight Loss Clinic
07.2014 - 03.2016
Grocery
Target
09.2012 - 09.2014
Bakery Clerk
Lucky's Supermarket
07.2007 - 08.2012
High School Diploma -
Branham