Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Athena Guidry

Athena Guidry

Licensed Medicare Specialist
Tickfaw,LA

Summary

Compassionate Medicare Agent seeking a position with growth potential where discipline, positive attitude, professionalism, organizational skills, untiring efforts, and interest can be utilized. Motivated to positively impact program operations and participant success with diligent support. Well-trained in Medicare Advantage with dedication to continuously enhancing strategies and optimizing assistance. Highly organized and hardworking with strong attention to detail.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Licensed Medicare Specialist

Assurance IQ
06.2022 - Current
  • Assisted clients with completion of applications and paperwork.
  • Communicated with people from various cultures and backgrounds on application process.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Interviewed applicants and explained scope of different available benefits.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.

Licensed Medicare Specialist

SelectQuote Senior
03.2021 - 05.2022
  • Assisted clients with completion of applications and paperwork.
  • Communicated with people from various cultures and backgrounds on application process.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Interviewed applicants and explained scope of different available benefits.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Stay At Home Mom

N/A
11.2020 - 02.2021

Chose to be home with my children for a while during an important developmental stage in their lives

Assisted with home health for my Godmother

Worked on my Bachelor of Science Degree in Business Management

Obtained my Life, Accident and Health Licensing

Sales Manager

Superior Rent To Own
10.2018 - 10.2020

I am essentially the assistant to my store manager committed to maintaining all aspects of this stores functionality

My main responsibilities include sales numbers but I also maintain the responsibility of collections as well

Day to day I contact customers for daily payments and/or agreements to fulfill customer needs

Should our delivery drivers need assistance I also fulfill that position as well

No job is too big or too small and can be done

Licensed Customer Service Representative

Foti Finance
12.2017 - 02.2019
  • Responsibilities included lending and collection of all customer accounts
  • Assisted with branch management, loan reviewing and closing
  • Handled all customer service needs from start to finish.

Manager Trainee

Tower Loan
11.2016 - 11.2017
  • Responsibilities included lending and collection of personal and sales accounts
  • Assisted with branch management, contract reviewing, customer service, and learning to assist in hiring, training, and staff development.

Administrative Assistant

ES&H/Forefront Emergency Management, L.P
12.2008 - 11.2016
  • Responsibilities included the review, printing, and putting together of all response manuals that were to be sent to the customer, EPA, and/or USCG
  • Also was responsible for converting printed response manuals into electronic pdf versions of said manuals
  • Other job duties included assisting the receptionist with phone calls, distribution of regular mail and/or UPS
  • A, printing and putting together of Incident Notifications
  • In addition I maintained and organized office logo supplies, as well as maintained day to day job task and duties throughout the office
  • These tasks and duties included bringing pool vehicles for updated maintenance, small plan revisions, updating or maintaining spreadsheets, etc
  • No job duty or task is unattainable.

Education

Bachelor of Science - Business Management

Colorado Technical University
Colorado Springs, CO

High School Diploma -

Central Lafourche High School
Raceland, LA
05.2002

Skills

  • Customer Satisfaction
  • Administrative Support
  • Service Improvement
  • HIPAA Regulations
  • CMS Guidelines
  • Operational Efficiency
  • Customer Interaction
  • Enrollment Procedures
  • Application Assessments
  • Excellent Nonverbal Communication Skills
  • Constructive Feedback

Certification

  • State of Louisiana - Producer - Life, Accident and Health, License Number: 783545, 06/10/2021 - 04/30/2025
  • AHIP, 2024 Medicare + Fraud, Waste, and Abuse Training

Timeline

Licensed Medicare Specialist

Assurance IQ
06.2022 - Current

Licensed Medicare Specialist

SelectQuote Senior
03.2021 - 05.2022

Stay At Home Mom

N/A
11.2020 - 02.2021

Sales Manager

Superior Rent To Own
10.2018 - 10.2020

Licensed Customer Service Representative

Foti Finance
12.2017 - 02.2019

Manager Trainee

Tower Loan
11.2016 - 11.2017

Administrative Assistant

ES&H/Forefront Emergency Management, L.P
12.2008 - 11.2016

Bachelor of Science - Business Management

Colorado Technical University

High School Diploma -

Central Lafourche High School
Athena GuidryLicensed Medicare Specialist