Athena Hernandez
San Antonio,TX
Summary
Results-driven professional with a Master’s degree in Public Administration and a Bachelor’s degree in Forensics, combining strong analytical, investigative, and administrative expertise. Skilled in policy analysis, program evaluation, and evidence-based decision-making, with a solid foundation in criminal justice systems, regulatory compliance, and ethical governance. Adept at translating complex data and investigative findings into clear reports and actionable recommendations for stakeholders. Demonstrates strong attention to detail, critical thinking, and a commitment to public service, accountability, and organizational effectiveness.
Overview
3
3
years of professional experience
Work History
Office Assistant III
Office of Emergency Management
12.2025 - Current
- Reaches out to vendors regarding materials needed, and ensuring all information is correct.
- Performed data entry tasks with accuracy and persistence utilizing OneNote, word, excel, outlook.
- Organizing and maintaining filing systems to ensure that all data is accurate and up to date.
- Maintaining accurate records of office supplies and is responsible for placing orders as they arrive for emergency situations.
- Monitor inventory and create spreadsheets for any products issued out.
Residential Treatment Officer
Krier Rehabilitation Center
04.2025 - 12.2025
- Supervised and guided detained youth (ages 10–17) to promote positive behavioral, emotional, and social development.
- Served as a positive role model and facilitated individual and group treatment sessions, recreation, and educational activities.
- Ensured facility safety and security through supervision rounds, head counts, and regular security and contraband checks.
- Monitored youth behavior, documented incidents, and implemented crisis and behavior management techniques to de-escalate tense situations.
- Provided one-on-one supervision and physical intervention when necessary to ensure the safety of youth and staff.
- Encouraged family engagement by communicating with parents and visitors to identify positive support for youth.
- Collaborated with multidisciplinary teams to support individualized treatment plans and promote successful outcomes.
- Maintained detailed records, including incident reports, medical and visitor logs, and daily operational documentation.
- Transported youth to court appearances and external appointments while maintaining safety and compliance with departmental policies.
Blood and Tissue Manufacturer
Biobridge Global
07.2024 - 04.2025
- Collected and processed whole blood and apheresis components, including platelets and plasma, following strict safety and quality protocols.
- Screened donors for eligibility through medical interviews, vital sign assessments, and informed consent procedures.
- Processed, labeled, and quarantined blood and tissue products to ensure compliance with FDA, AABB, and cGMP standards.
- Performed tissue processing and preparation, including sectioning, staining, and specialized product manufacturing.
- Operated, calibrated, and maintained laboratory and manufacturing equipment such as centrifuges, microtomes, cryostats, and freezers.
- Conducted quality control testing, recorded results, and ensured full traceability of all products.
- Monitored and managed environmental conditions and cleanroom disinfection to maintain sterile production areas.
- Investigated product or process discrepancies and implemented corrective actions to maintain compliance.
- Maintained accurate documentation for production, inventory, and regulatory audits.
- Collaborated with quality assurance, laboratory, and management teams to support efficient and compliant manufacturing operations.
Pharmaceutical Order Selector
Real Value Products
06.2023 - 06.2024
- Accurately picked and retrieved pharmaceutical products using pick lists, RF scanners, or voice-directed systems.
- Verified product codes, quantities, and lot numbers to ensure order accuracy and compliance with regulatory standards.
- Inspected items for damage, expiration dates, and labeling accuracy, promptly reporting discrepancies.
- Packed, labeled, and prepared orders for shipment, ensuring secure and compliant delivery.
- Maintained accurate inventory records through scanning and system updates.
- Operated in temperature-controlled environments to maintain proper storage conditions for sensitive products.
- Assisted with general warehouse duties such as cleaning, restocking, and organization to support efficient operations.
Education
Master of Arts - Public Administration
St. Mary's University
San Antonio, TX05.2025
Bachelor of Arts - Forensic Science, Biology
St. Mary's University
San Antonio, TX12.2023
Associates of Arts - Criminal Justice
San Antonio College
San Antonio, TX12.2023
Skills
- Policy Analysis & Program Evaluation: Skilled in reviewing, assessing, and recommending public sector policies and programs
- Research, Data Analysis & Reporting: Proficient in qualitative and quantitative research, data collection, interpretation, and evidence-based reporting
- Investigative & Case Documentation: Experienced in forensic and investigative analysis with accurate case documentation practices
- Ethics & Governance: Knowledgeable in confidentiality, ethical standards, and public sector governance
- Financial & Budget Analysis: Understanding of public sector budgeting, financial tracking, and resource management
- Project Management & Organization: Strong time management, organizational skills, and ability to coordinate multiple tasks efficiently
- Technical Proficiency: Experienced with Lawson, Veoci, and Microsoft Office Suite for data management and reporting
- Critical Thinking & Problem Solving: Ability to identify challenges, analyze complex information, and propose actionable solutions
Timeline
Office Assistant III
Office of Emergency Management
12.2025 - Current
Residential Treatment Officer
Krier Rehabilitation Center
04.2025 - 12.2025
Blood and Tissue Manufacturer
Biobridge Global
07.2024 - 04.2025
Pharmaceutical Order Selector
Real Value Products
06.2023 - 06.2024
Associates of Arts - Criminal Justice
San Antonio College
Master of Arts - Public Administration
St. Mary's University
Bachelor of Arts - Forensic Science, Biology
St. Mary's University