Hi, I’m
Athena Huang
San Marino,CA
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
6
years of professional experience
Work History
ZSMY GLOBAL INC.
Manager of Operations
02.2023 - Current
Job overview
- Streamlined operational processes by implementing efficient workflow management strategies.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Managed cross-functional teams for successful project completion and timely delivery.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Adila Group LLC
Manager's Assistant
03.2022 - 06.2022
Job overview
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Yatai (China) Electrical Co.,Ltd.
Assistant to the President and CEO
01.2018 - 02.2019
Job overview
- Streamlined executive communication by managing the President and CEO''s email, calendar, and phone calls.
- Managed sensitive information with discretion, maintaining confidentiality of private company data and high-level discussions.
- Improved overall office workflow by developing efficient filing systems for physical and digital documents.
- Ensured timely completion of tasks assigned by executives by effectively prioritizing workload according to urgency.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Enhanced efficiency by organizing travel arrangements, accommodations, and itineraries for the President and CEO.
- Supported decision-making processes with thorough research and analysis of industry trends and competitor actions.
- Prepared comprehensive meeting agendas, taking detailed minutes to ensure accurate documentation of decisions made.
Education
JIMEI UNIVERSITYXIAMEN, CHINA
Bachelor of Arts from LAW AND FINANCE
06.2014
Skills
- Logistics Management
- Project Management
- Team Leadership
- Problem Solving
- Organizational Skills
- Policy Development
- Process Improvement
- Staff Training
- Inventory Control
- Vendor Relations
- Customer Service
- Data Analysis
- Budget Management
- Time Management
- Supply Chain Management
- Attention to Detail
Additional Information
Field: Business / Global Trading / E-commerce / Online Business
Skill: Microsoft Office / Quickbooks / e-commerce platform: Amazon / Shopify / Wix / Facebook / TikTok / Walmart
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Manager of Operations
ZSMY GLOBAL INC.
02.2023 - Current
Manager's Assistant
Adila Group LLC
03.2022 - 06.2022
Assistant to the President and CEO
Yatai (China) Electrical Co.,Ltd.
01.2018 - 02.2019
JIMEI UNIVERSITY
Bachelor of Arts from LAW AND FINANCE