Athena Ludwick
Charleston ,SC
Summary
Results-driven professional skilled in team collaboration and effective communication. Experienced in leading operations, optimizing inventory management, and implementing safety protocols, contributing to enhanced customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Process Leader
PetSmart
Mt. Pleasant, South Carolina
08.2024 - 06.2026
- Conducted regular audits of production processes to identify areas for improvement.
- Created detailed reports outlining results from process analysis projects.
- Provided technical guidance to production staff on efficient operation of equipment and machinery.
- Implemented safety protocols to maintain a clean and safe work environment.
- Led daily operations to ensure efficient store processes and customer satisfaction.
- Trained team members on pet care standards and product knowledge.
- Utilized inventory management systems to track stock levels and reorder supplies.
House Keeper
Kiawah Island Getaways
James Island , SC
03.2020 - 01.2025
- Cleaned and maintained guest rooms to meet high hospitality standards.
- Provided exceptional customer service to enhance guest experiences.
- Collaborated with team members to ensure timely room turnovers.
- Trained new staff on cleaning procedures and best practices.
- Disinfected telephones, light switches and other frequently touched objects.
- Followed safety protocols while using cleaning chemicals and equipment.
- Organized cleaning supplies in storage area.
- Followed safety procedures when handling hazardous materials.
Assistant Manager
Village Pet LLC
Mt Pleasant , SC
09.2023 - 06.2024
- Assisted team in daily operations and customer service tasks.
- Coordinated staff schedules, optimizing coverage and enhancing support for daily operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Facilitated conflict resolution among team members, promoting a collaborative and harmonious work environment.
- Trained employees on sanitization protocols, ensuring safe and clean environments for animals.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on promotional events and marketing efforts.
Education
High School Diploma -
Denmark Olar Highschool
Denmark, SC07-2023
Skills
- Process improvement
- Process optimization
- Quality control
- Inventory management
- Safety compliance
- Team collaboration
- Process improvement
Timeline
Process Leader
PetSmart
08.2024 - 06.2026
Assistant Manager
Village Pet LLC
09.2023 - 06.2024
House Keeper
Kiawah Island Getaways
03.2020 - 01.2025
High School Diploma -
Denmark Olar Highschool