Athena Luna
Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills.
Overview
3
3
years of professional experience
Work History
Physical Therapy Aide
Professional Physical Therapy
08.2023 - Current
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Manage supply inventory.
- Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.
- Updated and maintained charts to reflect on patient progress and treatments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and assist with positioning patients as needed.
- Continuously expanded knowledge base through participation in relevant training opportunities provided by employers or external organizations.
- Collaborated with other aides and therapists to develop innovative approaches to common therapy challenges, enhancing overall effectiveness.
Babysitter, Family
08.2021 - Current
- Keep play area safe and free from hazards while monitoring children consistently throughout the day
- Sanitize play equipment, games and toys on a regular basis to minimizing the spread of germs
- Change diapers, dress children and assist them with their snacks, drinks and meals as needed
- Assist with hygiene and health habits, such as brushing teeth, eating healthy, using restroom and getting rest
- Engage in activities with the children, including reading, crafts, drawing, coloring and singing
- Perform minor housekeeping duties as necessary
- Maintain a safe and warm environment for all children
Sales Associate
Journey's
02.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Waitress/ Food Server
Jenavives Cafe
07.2021 - 08.2023
- Excellent customer service, greeting and seating restaurant patrons
- Maintain a friendly, patient and inviting demeanor in all customer interactions
- Skilled at receiving and processing cash transactions
- Obtain food and beverage orders and accurately entering them into the ordering system
- Knowledge of food service regulations and proper food handling procedures
- Communicating any food allergy or special nutrition needs to kitchen staff
- Ensuring all orders are filled quickly and accurately and that food is high quality
- Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
- Promptly addressing any customer service issues and referring to management if and when necessary
- Performing cleaning duties, such as at the service station, around the kitchen and in the dining area
Retail Sales Associate
Champs Sports
12.2021 - 04.2022
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Education
BSN - Nursing
Adelphi University
Garden City, NY2026
Skills
- TECHNICAL SKILLS
- Google: Classroom, Drive, Forms, Docs, and Slides
- Microsoft: Excel, Word, and PowerPoint
- Understanding Customer Needs
- Cash Register Operations
- Customer Service and Assistance
- Maintaining and cleaning equipment
- Maintaining inventory
Additional Information
- AWARDS AND ACCOMPLISHMENTS , John and Jeanette Ambroseo J2 - Spellman H.S. , Bronx, New York Scholarship for exemplary academic service. January 2021 EXTRACURRICULARS April 17-19, 2018
- Deans List, Adelphi University, Nursing Program, Fall Semester 2022, Spring Semester 2023, Fall Semester 2023
Timeline
Physical Therapy Aide
Professional Physical Therapy
08.2023 - Current
Sales Associate
Journey's
02.2023 - 08.2023
Retail Sales Associate
Champs Sports
12.2021 - 04.2022
Babysitter, Family
08.2021 - Current
Waitress/ Food Server
Jenavives Cafe
07.2021 - 08.2023
BSN - Nursing
Adelphi University