Athena Martinez
Laredo,TX
Summary
Non-profit founder with 5+ years of experience in client relations, generating leads, and identifying new revenue steams. Highly motivated by innovation and overall public impact. Through persistence and diligence, qualified to execute strategic plans through promotions and brand awareness.
Overview
10
10
years of professional experience
Work History
Independent Business Administrator
Self-employed
Remote, TX
10.2022 - Current
Agent Representative for Nexrep
- Assisted customers with administrative processes in order to resolve escalations, reimbursements, and overall account issues.
Evaluator/shopper for Ellis Partners in Management
- Presented concise evaluation reports to management, following standard guidelines and policies for apartment properties
Merchandiser for Customer Impact
- Improved overall product display by performing routine maintenance tasks such as updating signage, capturing photos of current marketing signage, and reporting damaged fixtures for repair or replacement.
- Submitted ontime evaluations
Startup Founder
Go Mom
Laredo, TX
09.2014 - 05.2022
- Increased sales by 50% quarterly, in order to promote growth thereby establishing continuity
- Conducted target market research among postpartum women in order to identify advantageous trends
- Created brand awareness and implemented it among key demographics
Education
Bachelor of Arts - Business Administration
05.2016
- Dean's List Fall 2013 & Spring 2016
- Honor Roll Fall 2015
- Relevant Coursework: Business Strategy, Marketing Research, Advertising and Integrated Brand Promotion
Skills
- Customer Relationship Management (CRM)
- Professional phone and written communication
- Detail oriented
- Account development
- B2B experience
- Social Media Marketing
- Cold-calling
- Business Relationship Management
- Email campaigns
- Event Managing
- Consultative sales
- Proficient in Google Workspace, Microsoft office, AppStream, Adobe Connect
Timeline
Independent Business Administrator - Self-employed
10.2022 - Current
Startup Founder - Go Mom
09.2014 - 05.2022
Texas A&M International University - Bachelor of Arts, Business Administration