Athena Murphy
Marion,AR
Summary
Dynamic Clerk known for commitment to balancing productivity and client satisfaction. Dedicated to quickly attending to client issues to drive loyalty. Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals. Organized Clerk with background in managing clerical tasks. Known for precision in handling correspondence, coordinating documents and organizing office systems. Strengths include problem-solving skills, strong multitasking abilities, and proficient communication. Significant contribution made in streamlining processes and enhancing efficiency of work-flow in previous roles.
Overview
12
12
years of professional experience
Work History
Clerk
Arkansas Department of Finance and Administration Revenue Department
, USA
11.2020 - Current
- Assist customers and dealers with all aspects of the tax, title and registrations process in regards to motor vehicles
- Correctly calculate taxes on all manner of personal property
- Ensure lenders liens are correctly filed and perfected
- Assist customers with standard and commercial drivers licenses
- Process real estate document stamps
- Have clear understanding of Arkansas law regarding motor vehicle titling and drivers license regulations
Circulation Assistant Manager / Classified Sales
Paxton Media Group
Marion, USA
01.2020 - 04.2020
- January of 2020 Paxton Media Group bought out Crittenden Publishing
- My job then included Classified sales, writing and scheduling ads in the newspaper and setting up billable accounts or taking payments
- I continued to maintain all of the responsibilities of running the Circulation Department
- The Circulation and Classified Departments ran on to separate computer system and I became fluent in both in a matter of a few weeks
Circulation Assistant Manager
Crittenden Publishing
Marion, USA
04.2017 - 12.2019
- I provided excellent customer service over the phone and in person
- I helped to manage and ordered supplies
- I accepted and cataloged all forms of payments, providing receipts for customers and the Accounting department daily
Learning Success Center Student Assistant
Mid-South Community College
West Memphis, USA
07.2015 - 04.2017
- I guided students through basic computer use
- Informed students of all available programs to help assist or tutor students with writing papers, math and science
- Answered phones, relating messages via email or phone
Employment Program’s Administrative Assistant
Mid-South Community College
West Memphis, USA
01.2013 - 06.2015
- I scheduled and set-up events for the program
- I communicated daily with local employers, posting any available jobs to our website and job board
- I taught in a classroom setting and one on one with students on how to build resumes, how to prepare, dress and behave appropriately for interviews
Education
GED -
Some College Courses -
Mid-South Community College
West Memphis, ARSkills
- Service Excellence
- Effective Communication
- Effective Collaboration Skills
- Adaptable Learner
- Motivated Contributor
- Skill Acquisition
- Initiative in Team Dynamics
- Data Organization in Spreadsheets
- Administrative Support, Clerical Support
- Verbal and writing communication
- Administrative support
- Database entry
Timeline
Clerk
Arkansas Department of Finance and Administration Revenue Department
11.2020 - Current
Circulation Assistant Manager / Classified Sales
Paxton Media Group
01.2020 - 04.2020
Circulation Assistant Manager
Crittenden Publishing
04.2017 - 12.2019
Learning Success Center Student Assistant
Mid-South Community College
07.2015 - 04.2017
Employment Program’s Administrative Assistant
Mid-South Community College
01.2013 - 06.2015
GED -
Some College Courses -
Mid-South Community College
Similar Profiles
Kristi JacksonKristi Jackson
Customer Service Representative Sales & Use Tax at Arkansas Department Of Finance And AdministrationCustomer Service Representative Sales & Use Tax at Arkansas Department Of Finance And Administration
JACQUELINE MARIE ANDERSONJACQUELINE MARIE ANDERSON
Service Representative at State Of Arkansas Department Of Finance And AdminService Representative at State Of Arkansas Department Of Finance And Admin
Ambrosius KavakaAmbrosius Kavaka
Operation Officers at Ministry of finance (Inland Revenue Department)Operation Officers at Ministry of finance (Inland Revenue Department)