Athena Pappademos
Eureka,MO
Summary
I spent the majority of my employment working in sales. As a salesman, I was the highest sales at my job location nearly every single month. I am able to connect with customers and relate to them and therefore, am able to give them a good match for what they're looking for with the added benefit of my knowledge of the product. I worked as an office manager following my employment in sales, and became familiar with payroll, making job sheets for our employees, and handling any and all work emails in correspondence to clients as well as companies we worked with. I am personable, outgoing, driven, and dedicated.
Overview
16
16
years of professional experience
Work History
Brand Ambassador
Innovative Event Co
12.2024 - Current
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
- Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
- Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
- Trained new brand ambassadors, ensuring consistency and quality in brand representation.
- Engaged with potential customers to foster positive brand image, leading to increased consumer interest.
- Conducted product demonstrations to highlight features and benefits, enhancing customer understanding.
- Provided exceptional customer service to drive satisfaction.
Brand Ambassador
MKTG
12.2022 - 12.2024
- Developed brand awareness through engaging promotional activities and product demonstrations.
- Cultivated relationships with customers to enhance loyalty and increase repeat business.
- Executed marketing strategies that aligned with brand objectives and target audience preferences.
- Collaborated with cross-functional teams to deliver impactful events and campaigns.
- Trained new team members on brand messaging and best practices for customer engagement.
- Analyzed customer feedback to refine promotional tactics and improve overall effectiveness.
- Managed inventory of promotional materials, ensuring timely availability for events and outreach activities. While also running and maintaining the company warehouse for two years and being responsible for creating event kits for my entire STL team and also for other markets
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
Office Manager
Holloran Contracting
06.2018 - 08.2020
- Payroll
- Created daily job sheets for sites of construction
- Quickbooks
- Cleaned and organized office, maintaining orderliness and reducing contamination.
- Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies.
- Created presentations and spreadsheets and ran reports for different departments.
- Prepared purchase orders and routed to project manager for approval.
Sales Receptionist
Massage Luxe
01.2014 - 06.2018
- I worked in sales at Massage Luxe. We sold memberships and upgrades. Customer service was top priority, and making sure they knew our packages were the best deal, which resulted in our individual sales percentages for the month. We had a goal to reach, in which I exceeded this goal monthly, often times selling more than upper level management. I developed close relationships with clients and was able to point them in the direction of what would suit them personally the best. I was often at the top of my company's best in the region for sales. I worked at a few different locations for the company, and the experience taught me so much about how to relate to customers whatever store and clientele around that specific store, gaining knowledge base on what we were selling, helped me to give more helpful options to the clients.
Sales Lead
Shoe Carnival
05.2009 - 06.2015
- I was a sales lead at Shoe Carnival and had my own department I was responsible for. I had to handle all my own inventory and stock in that department and typically was the person helping and assisting in the sales of men's athletic shoes in which was the department I was running.
Education
Associates Degree - General Education
St Louis Community College
Kirkwood, MO05.2012
Skills
- Dedicated
- Customer Service
- Sales Activities
- Strategic Planning
- Client Correspondence
- Effective communicator
- Exceptional communication
- Customer relations
- Team leadership qualities
- Customer relationship building
- Brand awareness
- Sales expertise
- Multilingual communication
- Performance improvement
Timeline
Brand Ambassador
Innovative Event Co
12.2024 - Current
Brand Ambassador
MKTG
12.2022 - 12.2024
Office Manager
Holloran Contracting
06.2018 - 08.2020
Sales Receptionist
Massage Luxe
01.2014 - 06.2018
Sales Lead
Shoe Carnival
05.2009 - 06.2015
Associates Degree - General Education
St Louis Community College
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