Athena Plumlee
Albuquerque,NM
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
8
8
years of professional experience
Work History
Animal Resource Technician
Lovelace Biomedical
Albuquerque, USA
09.2023 - Current
- Ensured animals received care to enhance well-being, promoting optimal health and welfare.
- Collaborated with professionals to deliver high-quality animal care, fostering a supportive environment.
- Manage cage sanitation processes to maintain a clean and disease-free environment.
- Meticulous observations, contributing to the accuracy of biomedical research.
- Documented daily observations in encrypted computer system.
- Efficiently handle supply inventory, ensuring necessary resources are always available.
Veterinarian Technician, V
VCA Hospital and Referral Center
Albuquerque, USA
01.2021 - 02.2023
- Performed catheter placements on animals during medical procedures.
- Conducted venipuncture on animals to obtain blood samples.
- Restraint of animals of all sizes during veterinary examinations and immunizations to ensure safety and facilitate procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to maintain hygiene and prevent disease transmission.
- Utilized laboratory equipment effectively to conduct tests and procedures.
- Recorded symptoms and documented medical observations to provide accurate information for treatment decisions.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Cashier/Balloon Artist
Party City
Albuquerque, NM
04.2018 - 01.2021
- Processed customer transactions using cash register and point-of-sale systems.
- Handled cash, credit, and gift card transactions accurately and efficiently.
- Provided exceptional customer service while assisting with product selections.
- Resolved customer inquiries and complaints with patience and professionalism.
- Trained new cashiers on checkout procedures and customer service standards.
- Collaborated with team members to ensure smooth store operations during peak times.
- Maintained store cleanliness and organized merchandise displays effectively.
- Assisted in inventory management by restocking shelves and monitoring stock levels.
Education
Veterinary Assistant Certificate -
Pima Medical Institute
Albuquerque, NMSkills
- Attention to detail
- Inventory management
- Customer service
- Effective communication
- Transaction processing
- Complaint resolution
- Employee training
- Dependability and reliability
- Problem solving
- Cash management
- Returns processing
Timeline
Animal Resource Technician
Lovelace Biomedical
09.2023 - Current
Veterinarian Technician, V
VCA Hospital and Referral Center
01.2021 - 02.2023
Cashier/Balloon Artist
Party City
04.2018 - 01.2021
Veterinary Assistant Certificate -
Pima Medical Institute