Athena Rueda
Lubbock,TX
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
3
3
years of professional experience
Work History
Raider Red Meats Assistant Manager
Raider Red Meats
Lubbock, TX
08.2022 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Proposed or approved modifications to project plans.
- Created and presented monthly reports to management on sales performance.
- Established relationships with key clients, while maintaining existing customer base.
Raider Red Meats Employee
Raider Red Meats
Lubbock, TX
09.2021 - 08.2022
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
- Inspected purchased items for defects before handing them over to customers.
- Maintained records related to sales for store management.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Adhered to health and safety regulations when handling food items.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Prepared food items according to recipes and instructions.
- Supported chefs in preparing meals for large groups efficiently and on time.
- Communicated effectively with team members to ensure smooth operations during events.
Education
Environmental Engineering
Texas Tech University
Lubbock, TX05-2027
Skills
- Task Delegation
- Sales monitoring
- Operations Management
- Budgeting and finance
- Retail Operations
- Customer Relations
- Staff Supervision
- Money Handling
- Typing and written communication
- Sales closing
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Raider Red Meats Assistant Manager
Raider Red Meats
08.2022 - Current
Raider Red Meats Employee
Raider Red Meats
09.2021 - 08.2022
Environmental Engineering
Texas Tech University
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