Athena M. Welsh
Sioux Falls
Summary
Dedicated and passionate candidate successful at critical thinking, communication, and managing multiple priorities. A positive attitude and desire to take on the responsibilities that come with providing exceptional, enriching patient care.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
CH Patisserie
08.2023 - Current
- Established welcoming atmosphere by greeting each guest warmly and with a postive attitude.
- Maintained tidy and organized work area maintain cleanliness and quality food stand
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Server
Blarney Stone Pub
12.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs and expectations.
- Set a positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Carried out complete opening, closing and shift change duties as well as served as head training server to uphold the high standards of the restaurant.
Nanny/Caregiver
Self-employeed
09.2020 - 01.2023
- Fostered safe, nurturing, happy environment in order to support the social and emotional growth of the children.
- Monitored schedules of 2 toddlers to maintain sleeping, eating, and school schedules.
- Established lasting connection with family and children by encouraging communication, delivering positive feedback, and welcoming constructive criticism.
Customer Service Representative
Sharing The Dream In Guatemala
01.2020 - 04.2022
- Demonstrated interpersonal skills while interacting with up to 40 customers a day.
- Obtained time management skills by balancing stocking, inventory, and organization of the store.
- Refined customer service skills by helping with returns, exchanges, and educating customers on fair trade and non-profit organizations.
Education
Diagnostic Medical Sonography
Southeast Technical College
Sioux Falls, SD07.2024
BBA - Professional Sales
University of Toledo
Toledo, OH05.2020
Skills
- Interpersonal Communication
- Flexible and Adaptable
- Time management and Organization
- Customer Relations
- Problem solving and analytics
- Critical Thinking
Qualifications
- SPI Exam Completion
- Proficient in Abdominal and OB/GYN Sonographic Procedures
- Clinical Intern at Boone County Hospital (January 2023-July 2024)
- 70 weeks in school scanning experience
- 52 hours of Clinical Shadowing experience
- Moderate Peripheral Vascular scanning experience in school
- Competent in using Toshiba Aplio 500 and Philips EPIQ, HD 11, and IU 22 Ultrasound Machines
- Experience with Ultrasound worksheets and UltraLinq PACS System
- Asepsis experience
- CPR certified
Timeline
Front of House Team Member
CH Patisserie
08.2023 - Current
Server
Blarney Stone Pub
12.2022 - 08.2023
Nanny/Caregiver
Self-employeed
09.2020 - 01.2023
Customer Service Representative
Sharing The Dream In Guatemala
01.2020 - 04.2022
Diagnostic Medical Sonography
Southeast Technical College
BBA - Professional Sales
University of Toledo