Versatile Substitute Teacher and Customer Service Professional skilled in classroom management, Spanish translation, and policy adherence. Expertise in supporting diverse needs, maintaining accurate records, and driving sales. Experienced in inventory management and customer engagement, with a strong emphasis on team collaboration and adaptability in fast-paced environments.
Work History
Substitute Teacher
3 Months
Clark County School District, Las Vegas, Nevada | 08.2026 - Current
Adapted teaching approach to support diverse student needs and maintain lesson continuity.
Managed classroom instruction by following lesson plans and maintaining an orderly learning environment.
Communicated effectively with office staff, teachers, and administrators regarding student progress and concerns.
Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
Customer Service Representative
2 Years 10 Months
The Home Depot Inc | 12.2023 - 10.2026
Maintained professionalism while handling escalated concerns and complaints.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Maintained clean, organized checkout area throughout shift
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Ride Attendant
1 Year 9 Months
MGM Resorts | 03.2022 - 12.2023
Resolved guest concerns promptly while maintaining compliance with park and resort policies.
Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
Coordinated with managers to prioritize work and support staffing needs.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Arts - Secondary Education / English
Nevada State University | 1300 Nevada State Drive, Henderson NV, 89002 | 05.2027
Skills
Spanish language proficiency
Policy and procedure adherence
Spanish translation
Classroom management
POS system operations
Adaptable
Relationship building
Certification
CPR Certifed
Languages
Spanish
Native or Bilingual
Timeline
Substitute Teacher
Clark County School District, Las Vegas, Nevada
08.2026 - CurrentRead More
Customer Service Representative
The Home Depot Inc
12.2023 - 10.2026Read More
Ride Attendant
MGM Resorts
03.2022 - 12.2023Read More
Nevada State University
Bachelor of Arts from Secondary Education / English