Atia Davis
Las Vegas,NV
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented kitchen leader offer over 10 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
10
10
years of professional experience
Work History
Kitchen Mn
Cucas Mexican Food
12.2022 - Current
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Traveling Chef (sous, Line Cook, Prep Cook)
Instawork
08.2021 - 11.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Coordinated with team members to prepare orders on time.
- Assisted with menu development and planning.
- Checked food temperature regularly to verify proper cooking and safety.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Grilled meats and seafood to customer specifications.
Executive Administrative Assistant
Westnet Inc
09.2018 - 05.2019
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Used advanced software to prepare documents, reports, and presentations.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Organized and updated schedules for executives.
- Answered high volume of phone calls and email inquiries.
- Seamlessly interacted with colleagues to plan and complete special projects.
Customer Service Representative II
Boston Scientific
08.2014 - 11.2017
- Cross-trained and provided backup support for organizational leadership.
- Processed customer service orders promptly to increase customer satisfaction.
- Responded proactively and positively to rapid change.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and backed up other customer service managers.
- Answered constant flow of customer calls with minimal wait times.
Manager
Jamaica Mi Hungry (food Truck & Restaurant)
04.2013 - 09.2020
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Computer And Information Sciences
Bunker Hill Community College
Charlestown, MA05.2014
Associate Of Business Administration - Business Administration And Management
Gwinnett Technical College
Lawrenceville, GA08.2007
Skills
Safe Food Handling
- Verbal and Written Communication
- Employee Scheduling
- Policy and Procedure Enforcement
- Food Preparation Management
- Staff Management
- Team Leadership
- Staff Training
- Health Code Compliance
- Delegating Assignments and Tasks
- Microsoft Word
- Calm and Pleasant Demeanor
- Multitasking and Organization
- Attention to Detail
- Customer Needs Assessments
- Inventory Management Software
- Calendar and Scheduling Software
- Supply Ordering and Management
- Problem-Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you don’t become the ocean you’ll be seasick every day.
Leonard Cohen
Timeline
Kitchen Mn
Cucas Mexican Food
12.2022 - Current
Traveling Chef (sous, Line Cook, Prep Cook)
Instawork
08.2021 - 11.2022
Executive Administrative Assistant
Westnet Inc
09.2018 - 05.2019
Customer Service Representative II
Boston Scientific
08.2014 - 11.2017
Manager
Jamaica Mi Hungry (food Truck & Restaurant)
04.2013 - 09.2020
Computer And Information Sciences
Bunker Hill Community College
Associate Of Business Administration - Business Administration And Management
Gwinnett Technical College