Dynamic and professional, with a proven track record at Pappadeaux Seafood Kitchen for enhancing guest experience through exceptional customer service and efficient time management. Awarded for outstanding performance, I excel in multitasking and fostering positive relationships, demonstrating both strong interpersonal skills and host expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Pappadeaux Seafood Kitchen
Grapevine, TX
03.2024 - 08.2024
Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere.
Managed guest seating efficiently, ensuring optimal use of available tables, and minimizing wait times.
Effectively communicated with servers, kitchen staff, and management to coordinate seating arrangements, and maintain smooth operations.
Provided accurate wait time estimates to guests, managing expectations in a professional manner.
Assisted in taking reservations over the phone or through online platforms, accurately recording guest information.
Coordinated with other host/hostess team members during shift changes to ensure seamless transitions for incoming and outgoing staff.
I was awarded numerous Kudos points, an award system used by managers. If you are properly executing your job role and doing an outstanding job, the managers will give you Kudos points.
Volunteer Assistant Coach
Coppell ISD
Coppell, TX
07.2021 - 08.2024
Provided feedback to campers during drills to encourage continuous improvement and execute their skills.
Organized and ran drills to teach basketball fundamentals such as dribbling, passing, shooting and defense.
Ensured the safety of all campers by supervising on-court activities and enforcing rules.
Demonstrated proper technique for performing basketball moves such as layups, jump shots and defensive slides.
Motivated players and provided mentorship with positive reinforcement, while emphasizing the importance of hard work and dedication to achieve success.
Education
Undergraduate - Business Marketing
University of Arkansas
Fayetteville, AR
01.2025
High school diploma -
Coppell High School
Coppell, TX
05.2024
Skills
Multitasking
Time management
Patience and empathy
Positive and professional
Customer service expertise
Host/hostess experience
Strong interpersonal skills
Certification
Driver's License
ServSafe
Food Handler Certification
Accomplishments
A/B Honor Roll all four years of highschool
Earned a position on the Fall 2024 University of Arkansas Sam M. Walton College of Business Chancellors List
Languages
English
Full Professional
Serbian
Professional
Timeline
Hostess
Pappadeaux Seafood Kitchen
03.2024 - 08.2024
Volunteer Assistant Coach
Coppell ISD
07.2021 - 08.2024
Driver's License
ServSafe
Food Handler Certification
Undergraduate - Business Marketing
University of Arkansas
High school diploma -
Coppell High School
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