Atiana Cooper-Dixon
Red Bank,NJ
Summary
Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff.
Overview
8
8
years of professional experience
Work History
Human Resources Coordinator
Towne Nursing Agency
10.2021 - Current
- Assign work and monitor performance in support of client groups
- Partner with client groups to ensure a positive and consistent work environment
- Main point of contact for a variety of matters (performance, attendance, employee relations, payroll, etc)
- Manage assignment schedules for Nursing Professionals
- Maintain business strategies while mitigating risk by handling complaints in a timely manner
- Create, manage and maintain reports while understanding the operational needs of the HR team
- Research benchmark data on salary analysis for healthcare professionals
- Ensure healthcare professional credentials are current and within state's renewal regulations
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
Human Resources Orientation Coordinator
Towne Nursing Agency
05.2021 - 10.2021
- Maintain trusting relationships with clients and staffing agencies
- Recruit, schedule, interview and set up work assignments for high quality candidates
- Ensure employees are trained and understand current business practice in order to make sure work assignments are performed efficiently, safely while maintaining quality performance
- Verify employment citizenship and work eligibility by using E-Verify system
- Provide employee guidance on human resources inquiries based on company policies and state specific regulations
- Run new hire orientation daily reports in order to calculate the number of aides and nurses who attended
- Evaluated program success through surveys and feedback from participants, implementing improvements based on data analysis.
- Served as a liaison between faculty members and incoming students during academic advising sessions at orientation events.
Member Care Advisor/Teller
First Atlantic Credit Union
04.2018 - 05.2021
- Open various new accounts, process necessary information and educate members on services/products
- Receive and screen both mortgage and consumer loan applications
- Conduct loan interviews and secure the necessary information to initiate loan transactions
- Assist members with opening IRA's and CD's
- Knowledge of all business policies and procedures, applicable laws and regulations of the credit union
- Assist with wide variety of customer services including open/close Shared Certificates, assist members with checkbooks, process credit card/loan application, manage outgoing wires, solve fraud issues, notary, and set up ACH transfers
- Perform opening and closing procedures for the branch office
- Respond to incoming inquiries and electronic communications (email and webchat)
- First line of response to resolve member issues, questions and complaints while following protocol
- Process financial transactions including deposits, withdrawals, transfers, payments, and general ledger entries while maintaining a cash drawer and TCR
- Assist with audits and daily balancing of the vault
- Assist with training of new tellers to ensure they receive comprehensive education on proper banking policies
Nursing Administration and Patient Care Intern
White Plains Hospital
10.2016 - 05.2017
- Assist manager in archiving payroll documents
- Perform secretarial duties such as answering and making calls, using multiple phone lines to transfer calls, etc
- Assist with Nurse's week activities
- Maintain filing of documents
- Make copies, send faxes
- Stock isolation gowns
- Provide patience's with water and ice as needed
- Advise healthcare professional of patient needs
Education
Master of Public Administration -
Mercy College
Dobbs Ferry, NYBachelor of Healthcare Administration -
Mercy College
Dobbs Ferry, NYSkills
- Microsoft Office and Docusign
- Employee Relations
- Maintains confidentiality
- Recordkeeping
- Recruiting
- Word
- ZipRecruiter
- Indeed
- ADP
- Excel
Timeline
Human Resources Coordinator
Towne Nursing Agency
10.2021 - Current
Human Resources Orientation Coordinator
Towne Nursing Agency
05.2021 - 10.2021
Member Care Advisor/Teller
First Atlantic Credit Union
04.2018 - 05.2021
Nursing Administration and Patient Care Intern
White Plains Hospital
10.2016 - 05.2017
Master of Public Administration -
Mercy College
Bachelor of Healthcare Administration -
Mercy College