Sadie Schreiber
Customer Service Specialist
Ocala,FL
Summary
Proven track record in merchandise display and customer satisfaction, achieving significant improvements in efficiency and service quality.
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Retail Sales Associate
Raneys Chrome Shop
Ocala, Florida
11.2023 - 12.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
E-Commerce Personal Shopper
Fred Meyers Stores
Nampa , Idaho
12.2022 - 09.2023
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Produce Clerk
Albertsons Grocery Store
Nampa, Idaho
04.2022 - 11.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Kept tidy and organized area to comply with cleanliness standards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Enhanced freshness and quality of produce displayed by conducting thorough inspections and rotations daily.
Client Service Representative
Americor Funding
Boise, Idaho
10.2020 - 01.2022
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
Education
High School Diploma -
Caldwell High School
Caldwell, ID 09.2010 - 05.2014
Skills
Forklift operator certification
Order processing
POS system operation
Phone etiquette
Merchandise display
Organizational skills
Warehouse operations
Pallet jack operation
Order fulfillment
Timeline
Retail Sales Associate
Raneys Chrome Shop
11.2023 - 12.2024
E-Commerce Personal Shopper
Fred Meyers Stores
12.2022 - 09.2023
Produce Clerk
Albertsons Grocery Store
04.2022 - 11.2022
Client Service Representative
Americor Funding
10.2020 - 01.2022
High School Diploma -
Caldwell High School
09.2010 - 05.2014
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