Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Previous Experience (Summary)
Professional Development
Spotlight Aware 2024
Languages
Timeline
Generic

Atilio Chacon

Durham,NC

Summary

Multifaceted Biomedical Equipment Technician with 10+ years of experience across clinical equipment servicing, customer support, logistics coordination, and administrative leadership. Specialized in medical device maintenance, patient-handling equipment, and operational efficiency. Strong cross-functional background including leadership, training, inventory control, technical repair, and client-facing roles. Committed to delivering safe, efficient healthcare environments and continuous professional development.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Biomedical Equipment Technician I (B-Med)

Agiliti Health (Former UHS)
07.2024 - Current
  • - Install, inspect, calibrate, and repair medical devices in compliance with safety standards
  • - Maintain preventive maintenance logs and regulatory compliance documentation
  • - Support clinical teams by training staff on equipment usage and troubleshooting

Medical Equipment Technician (Bed SME)

06.2017 - 06.2024
  • - Provided expert maintenance and repair for hospital beds, stretchers, and patient-handling equipment
  • - Led operational verification and performance checks across customer and company-owned assets
  • - Delivered timely documentation and technical support to reduce equipment downtime

Customer Service Technician

02.2016 - 06.2017
  • - Delivered and retrieved critical medical equipment to healthcare sites
  • - Cleaned, tested, and processed inventory to meet daily hospital demands
  • - Maintained warehouse organization and supported logistics operations

Education

Biomedical Equipment Technician -

Durham Tech
08.2024

Certified in Fiscal Control & Internal Audit - undefined

UJAP
07.2013

B.A. - Tourism Management

CUAM
08.2008

High School Diploma - undefined

Francisco de Miranda
07.2002

Skills

  • Biomedical Equipment: Steris, Skytron, Phillips V60, Haemonetics, Baxter Sigma, DB Alaris pumps, Hill-Rom, Stryker, Umano, Arjo beds and lifts
  • Software & Systems: SAP, Nuvolo, AS400, Opera, MICRO, CQR, STELLAR, POS, Excel (Advanced), MS Office
  • Languages: Spanish (native), English (intermediate; in progress)
  • Other: Preventive & corrective maintenance, calibration, compliance, inventory, logistics coordination, customer training

Accomplishments

  • Reduced equipment downtime by 50% by implementing a streamlined preventive maintenance schedule across high-use medical devices.
  • Successfully repaired and returned equipment of critical-care equipment to service within manufacturer specifications, avoiding costly replacements.
  • Led the setup and calibration of OR tables and ventilators, ensuring zero errors during clinical inspections.
  • Maintained a 98% compliance rate during internal and external audits by ensuring timely documentation and adherence to healthcare regulations.
  • Trained over 50 clinical staff members on proper use and basic troubleshooting of infusion pumps and patient beds, improving department efficiency and reducing service calls.
  • Played a key role in hospital-wide rollout of updated bed fleet, managing configuration, testing, and installation with minimal disruption to operations.
  • Collaborated with logistics and service teams to improve response time to service calls by 40%, resulting in increased clinician satisfaction.
  • Instrumental in resolving recurring technical failures on Stryker and Hill-Rom beds, leading to 40% fewer service tickets over a 6-month period.
  • Selected to assist with in-house development of a Nuvolo-based maintenance tracking system, improving real-time visibility of service schedules.
  • Earned multiple customer commendations for professionalism, rapid response, and technical expertise.

Certification

  • - Steris OR Table Tech Training (2024)
  • - Skytron OR Table Tech Training (2024)
  • - Phillips V60, Haemonetics Plasma Donor Tech Training (2024)
  • - Baxter Sigma, DB Alaris Pump Training (2019)
  • - Hill-Rom, Arjo, Stryker, Umano Bed Repair (2017–2020)
  • - Electrical, Mechanical, Contamination Control, HIPAA, Smart Pump, and Safety Certifications (UHS)

Previous Experience (Summary)

  • - Founder & CEO, Digital Motion – Valencia, Venezuela | 2013–2015
  • - Administrative Director, O.A.D.E. C.A. – Valencia, Venezuela | 2013
  • - Audit & Accounting Roles, Kromi Market – Valencia, Venezuela | 2011–2013
  • - Night Auditor, Tacarigua Hotel – Valencia, Venezuela | 2011
  • - Sales & Event Logistics Roles, Multiple Firms (Magdaleno Productions, Full Entertainment) | 2003–2011

Professional Development

Includes training in electrical systems, smart pumps, HIPAA, safety, contamination control, customer service, and more. Full list available upon request or attached as appendix.

Spotlight Aware 2024

This aware is given to the employee who go above and beyond in his regular duties. These award highlight exceptional performance, commitment to excellence, or a noteworthy contribution that positively impacts patients, clinical staff, or the company's operations.

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Biomedical Equipment Technician I (B-Med)

Agiliti Health (Former UHS)
07.2024 - Current

Medical Equipment Technician (Bed SME)

06.2017 - 06.2024

Customer Service Technician

02.2016 - 06.2017

Certified in Fiscal Control & Internal Audit - undefined

UJAP

B.A. - Tourism Management

CUAM

High School Diploma - undefined

Francisco de Miranda

Biomedical Equipment Technician -

Durham Tech
Atilio Chacon