Atiorn Peavler
Willowbrook,IL
Summary
I am well-organized and successful at tracking shipments, updating records and maintaining open communication with international offices and export authorities. Good documentation, multitasking and organizational skills.
I am a well-grounded leader experienced in office management positions and pursuing challenging new role with company. I have been successful at optimizing workflow/process and building solid teams to meet business needs in order to chieve demanding financial targets. Good reporting, records management and interpersonal skills are some of my strengths. My experience as the AssistantBranchManager at Eastland Food Corporation helped me excel in employee oversight, customer relationship management and logistic planning
Overview
25
25
years of professional experience
Work History
Import Specialist
ClearFreight
Bensenville, IL
11.2020 - 03.2025
- Developed strategy to achieve target sales goals.
- Maintained thorough import records for full compliance with customs standards.
- Coordinated timely bookings with transport services on behalf of customers.
- Prepared import documentation and entered data into Cargowise per country-specific requirements.
- Arranged delivery with consignees, including after-hours and weekend shipments.
- Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
- Improved operations by working with team members and customers to find workable solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lead Server
Gyu-Kaku Restaurant
Naperville, IL
01.2020 - 02.2025
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to manager immediately.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Upsold customers and optimized table-turns to outperform average sales
- Managed servers and staff members to effectively foster team-oriented environment.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Assistant Branch Manager
Eastland Food Corporation
Bolingbrook, IL
03.2000 - 11.2018
- Supervised branch team members and provided management with suggestions regarding performance assessments.
- Built client rapport through frequent individualized recommendations for financial products and services.
- Monitored daily operations and supported Branch Manager in necessary duties.
- Trained and mentored highly effective teams to meet corporate service standards.
- Supervised branch personnel and operations in absence of branch manager, keeping operations and workflows running smoothly.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Implemented operational improvements to increase efficiency and reduce labor costs.
Import Specialist
International Freight Service
Wood Dale, IL
03.2007 - 02.2015
- Prepared import documentation and entered data into system per country-specific requirements.
- Audited files to verify completeness and accuracy of paperwork to prevent errors.
- Maintained thorough import records for full compliance with customs standards.
- Coordinated timely bookings with transport services on behalf of customers.
- Arranged delivery with consignees, including after-hours and weekend shipments.
- Managed expeditious movement of cargo between sellers, storage and destination locations.
- Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
- Improved operations by working with team members and customers to find workable solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Restaurant Manager
Thipi Thai Restaurant
La Grange, IL
05.2000 - 03.2007
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
- Efficiently resolved problems or concerns to satisfaction of all involved parties.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Education
MBA - International Business and Marketing
Dominican University
2006
Master of Science - Management Information System
Dominican University
2004
BBA - Marketing
University of The Thai Chamber Commerce
1999
Skills
- Document preparation
- Cargo booking/ loading
- Shipment tracking
- Relationship management
- Schedule coordination
- Work ethic
- Microsoft Office
- Working collaboratively
- Planning & coordination
- Training & Development
- Product and service knowledge
- Time Management
- Customer Service
- Freight Bill Preparation
- Bilingual in Thai and English
- Full Service Restaurant Background
Affiliations
- Member of Sigma lota Epsilon Business Honor
- Society Award from The Thai American Association of Illinois
- Appreciation Award from Thai Golf Club of Chicago
- Award from Wat Dhammaram Buddhist temple
- Award from Asian American Coalition of Chicago
Volunteers
- 2024-Present President of Thai American Association of Illinois
- 2012-2023 Secretary of Thai American Association of
Illinois - 2012-Present Secretary of Thai Golf Club of Chicago
- 2005-Present Secretary of The Thai Illinois Project (supporting underprivileged students in Thailand)
Timeline
Import Specialist
ClearFreight
11.2020 - 03.2025
Lead Server
Gyu-Kaku Restaurant
01.2020 - 02.2025
Import Specialist
International Freight Service
03.2007 - 02.2015
Restaurant Manager
Thipi Thai Restaurant
05.2000 - 03.2007
Assistant Branch Manager
Eastland Food Corporation
03.2000 - 11.2018
MBA - International Business and Marketing
Dominican University
Master of Science - Management Information System
Dominican University
BBA - Marketing
University of The Thai Chamber Commerce
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