ATIT THAKAR
Apex,NC
Summary
Pharmacy Manager with over 15 years of experience driving operational excellence in high-volume retail environments, consistently achieving superior results. Licensed in North Carolina and Oregon, with a strong track record of leading dynamic teams, streamlining workflows, and efficiently delivering over 2,000 prescriptions weekly alongside more than 3,000 immunizations annually. Renowned for ensuring rigorous regulatory compliance and fostering a culture of patient-centered care while mentoring staff to surpass performance benchmarks and enhance service quality. Adept at implementing strategic initiatives that elevate pharmacy operations and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
CVS Pharmacy
02.2023 - Current
- Supervised and trained team of pharmacist and 6 technicians to achieve enhanced productivity and improved work culture to promote business growth.
- Managed pharmacy operations by hiring, training and scheduling high performing associates to maintain appropriate staffing levels to meet business needs and keep one of highest customer service metrics in region.
- Trained and promoted staff to maintain full compliance with inventory and regulatory requirements of corporate and Board Of Pharmacy by passing 100% in compliance audits.
- Educated patients on medication use and OTC options to help maintain optimum health and develop lasting relationships.
- Collaborated with healthcare providers to achieve most effective result of medical therapy through Patient Care Central and also alerted patients for immunization requirements through same.
- Immunization Captain for District: Led district immunization initiatives, driving performance to the top position 2 consecutive years in a row through strategic planning,staff training and patient outreach.
Pharmacy Manager Emerging Leader
CVS Pharmacy
06.2022 - 02.2023
- Quickly mastered new technology and information systems to help carry out daily business with minimal training.
- Ensured Pharmacist coverage by working in multiple stores for company.
- Mentored and supervised work of 4 pharmacy technicians while helping them receive inventory and process prescriptions.
- Provided Covid vaccines and other Immunizations to promote patient health wellness.
- Educated patients on drug interactions, side effects and optimal use of medicines and devices.
- Recommended OTC medications or devices to help mitigate individual symptoms.
- Managed pharmacy inventory by cycle counts and processing outdated medications to maintain quality standards.
- Improved patient compliance to medication therapy by calling patients to remove any obstacles to their therapies.
- Set clear objectives and motivated teams to achieve high-performance expectations.
PHARMACY MANAGER
Rite Aid Pharmacy
11.2010 - 04.2022
- Managed pharmacy operations, hiring, scheduling, training and supervising staff, performing administrative duties with effective action plans to achieve over 50% prescription growth.
- APhA Certified Immunizer providing various immunizations in community including COVID 19 at clinics averaging over 120 vaccines per shift and in store averaging over 30 vaccines per day. Conducted Flu clinics to help promote healthy community while performing at least 1000 flu immunizations annually and approximately 500 ancillary immunizations.
- Successfully implemented and provided Drive Thru Covid testing averaging 50 Covid tests during peak.
- Helped company to implement Standard WorkFlow program at multiple pharmacies in region.
- Certified and trained to prescribe and promote use of smoking cessation products, oral contraceptive products and narcotic drug overdose emergency products in state of Oregon.
- Mentored new Pharmacy Managers to achieve compliance and smooth business operations in their location.
- Performed MTM's via outcomes platform to help patients manage chronic conditions.
- Managing pharmacy stock inventory for smooth operations of daily business, while taking out outdated medications to comply with quality standards.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Trained newly hired Pharmacists, Pharmacy Interns and Pharmacy Technicians for region.
- Recommended OTC devices or medication options to help individual customer requirements.
Education
Bachelor of Science - Pharmaceutical Sciences
University of Mumbai
Mumbai,India06-2002
Skills
- Certified immunization provider
- Effective drug inventory management
- Proficient in legal compliance
- Effective management of patient outcomes
- Delivering exceptional customer service
- Team leader with strong management and communication skills
Accomplishments
HeartAtWork Recognition (CVS Health): Honored for outstanding customer service and patients.
Favorite Pharmacy Team Member (6 years): Voted by peers and patients for consistent excellence in service at Rite Aid.
Excellence in Compliance Execution (2015): Award signed by CEO for flawless adherence to corporate and regulatory standards.
Certification
2021 - Licensed Pharmacist ( NC Board of Pharmacy).
2020 - Prescribing smoking cessation products (Oregon State
University).
2018 - Prescribing oral and injectable contraceptives.(Oregon State University).
2010 - Certified APhA Immunization administrator (Rite Aid).
2010 - Licensed Pharmacist (Oregon Board of Pharmacy).
2007 - FPGEE Cerification (NABP)
Languages
Hindi
Full Professional
Gujarati
Full Professional
Marathi
Full Professional
English
Full Professional
Timeline
Pharmacy Manager
CVS Pharmacy
02.2023 - Current
Pharmacy Manager Emerging Leader
CVS Pharmacy
06.2022 - 02.2023
PHARMACY MANAGER
Rite Aid Pharmacy
11.2010 - 04.2022
Bachelor of Science - Pharmaceutical Sciences
University of Mumbai
Hobbies and Interests.
Like to watch and play team sports like Football,Soccer,Cricket, etc.
Fond of any kind of music and dance.
Strive to help everyone around succeed in their roles in life.