Atiwat Kaewsamduang
Phoenix,AZ
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Hardworking employee enthusiastic about learning new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 2 years of experience in Semiconductors.
Overview
3
3
years of professional experience
Work History
Gowning Services
Kelly
11.2023 - Current
- Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
- Maintained accurate records for client accounts, ensuring timely payments and proper documentation.
- Streamlined work processes by implementing efficient organizational systems and procedures.
- Increased team productivity with effective communication and collaboration strategies.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Reduced order processing time with streamlined material handling procedures.
Maintenance Technician
Samsung Austin Semiconductor
01.2021 - 12.2022
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- All of this was also when i was doing Material Handling for them when i had extra time in hand because my Material Handling job had a lot of down time, I would help the techs out with PMs
Material Handler
Samsung Austin Semiconductor
01.2021 - 01.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Reduced order processing time with streamlined material handling procedures.
Education
High School Diploma -
Elgin High School
Elgin, TX06.2021
Skills
- Complaint Handling
- Workflow Management
- Client Relationship Building
- Dispute Mediation
- Computer Skills
- Quality Control
- Data Entry
- Service Order Flow
Accomplishments
When I worked at Samsung Semiconductors I trained over 15 people of the year i worked there, So I am very good at training once I get the hang of things.
Timeline
Gowning Services
Kelly
11.2023 - Current
Maintenance Technician
Samsung Austin Semiconductor
01.2021 - 12.2022
Material Handler
Samsung Austin Semiconductor
01.2021 - 01.2022
High School Diploma -
Elgin High School