Atiwat Surathrataweewat
Gloucester City,NJ
Summary
Friendly and Professional Hardworking with exceptional hospitality skill seeking opportunity to growth hospitality management team. Sociable Service skilled at operating in fast -paced environment with demanding objectives for sale, service and quality. Enthusiasm team player successful at multitasking and time management abilities. With a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Devoted to giving every customer a positive and memorable experience.
The below listed jobs Experience is all here in America. While home in THAILAND, I did several jobs including owning & running my own Restaurant, Beauty Salon and Spa.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
The Westin Hotel Mt Laurel
Mount Laurel , NJ
07.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Stocked service areas with supplies during slow periods.
- Conducted daily staff meetings to discuss work performance, customer service issues and operational concerns.
- Trained new hires in proper food handling techniques and safety regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Flight Attendant
American Airlines
Philadelphia , PA
01.2023 - 05.2023
- Provided safety instructions to passengers prior to takeoff and landing.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Offered help with connecting flights or ground transportation upon arrival at destination airport.
- Offered answers to passengers' questions and resolved issues that arose during flights.
Server
Seasons 52
Cherry Hill , NJ
11.2019 - 01.2023
- Greet customers, answer questions and recommended specials to increase profits.
- Provide exceptional service to high volume of daily customers.
- Welcome guests with personable attitude and bring beverage orders while customers reviewing menu options.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Serve food and beverages to patrons and immediately remedied issues with orders.
- Check with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Clear table and buss dishes to allow for quick setups.
- Stock server areas with supplies before, during and after shifts.
Middle Server Manager
Joe's maplewood Italian Restaurant
Moorestown , NJ
10.2018 - 01.2023
- Motivate staff through acknowledgment of hard work and achievements.
- Established standards for personnel performance and customer service.
- Train front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Resolve problems or concerns to satisfaction of involved parties.
- Provide information about menu selections and made recommendations.
- Provide ongoing training to help servers and wait staff improve skills crucial for productivity.
Food and Beverage Attendant
Jean-Georges Restaurant 4 Season Hotel
Philadelphia , PA
11.2021 - 05.2022
- Greeted guests with friendliness and professionalism.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Assembled and served meals according to specific guest requirements.
- Maintained presence throughout meals to assist guests with food and beverage requests.
- Set tables for upcoming meals by following exact and detailed food service guidelines.
Chef Assistant
White elephant Thai French cuisine
Philadelphia , PA
07.2015 - 08.2018
- Verified freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
- Followed recipes and customer requests to prepare meals.
- Prepared food for service based on daily specials and chef's needs.
- Set up and performed initial prep work for soups, sauces and salads.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Bakery Worker
David Bagel
New York , NY
03.2014 - 05.2015
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Transferred dough to pans, molds or sheets and baked in production ovens.
- Verified quality of raw materials against bakery standards and recipe specifications.
- Evaluated raw ingredients and baked goods, assessing for quality control purposes.
- Baked fresh bread and pastries for cafes and restaurants.
Education
Some College (No Degree) - English Second Language (ESL)
Camden County College
Blackwood, NJ09.2021
Certificate - Entrepreneurship
Babson College
Babson Park, MA11.2013
Bachelor of Arts - Marketing Management And Research
Bangkok University
Thailand 11.2011
Diploma of Mixology -
Main Line Center For Bartending School
Philadelphia, PA01.2022
Skills
- Chef / Server
- Food service
- Communication people skill
- Team management
- Multitasking
- Customer service
- Computer skills
- Good work ethic
- Dining customer service
- High-volume dining
- Liquor, wine and food service
- Menu memorization
- Menu knowledge
- Friendly, positive attitude
- Service assistance
- Customer relationships
- Employee training
Certification
- Certified Bartending, Mixology school - 2022
Additional Information
Westin Hotel Mt laurel New Jersey
Contact Ramy Manager
Jean-Georges Philadelphia - Four Seasons Hotel
Contact Mr. Nicolas
( General Manager Jean-Georges restaurant )
Email. nicolas.Suberville@fourseasons.com
Joe Italian's Maplewood Moorestown, NJ
Contact Mr. Justin Owener
Languages
English
Full Professional
Thai
Native/ Bilingual
Timeline
Food and Beverage Supervisor
The Westin Hotel Mt Laurel
07.2023 - Current
Flight Attendant
American Airlines
01.2023 - 05.2023
Food and Beverage Attendant
Jean-Georges Restaurant 4 Season Hotel
11.2021 - 05.2022
Server
Seasons 52
11.2019 - 01.2023
Middle Server Manager
Joe's maplewood Italian Restaurant
10.2018 - 01.2023
Chef Assistant
White elephant Thai French cuisine
07.2015 - 08.2018
Bakery Worker
David Bagel
03.2014 - 05.2015
Some College (No Degree) - English Second Language (ESL)
Camden County College
Certificate - Entrepreneurship
Babson College
Bachelor of Arts - Marketing Management And Research
Bangkok University
Diploma of Mixology -
Main Line Center For Bartending School
- Certified Bartending, Mixology school - 2022
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