Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.
Overview
24
24
years of professional experience
Work History
Instacart Independent Contractor
Instacart
10.2021 - Current
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Consistently met deadlines and quality goals for accuracy and timeliness.
Selected best-quality perishable items such as meat and produce.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Tracked substitutions and informed customers of changes.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Demonstrated speed and accuracy in order item selection.
Warehouse Associate
Amazon LLC
11.2022 - 02.2023
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Performed inventory control, such as counting, and stocking merchandise.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Consistently lifted materials weighing as much as 25 pounds
Eligibility Specialist
Contra Costa County Employment And Human Services Department
04.1999 - 09.2013
Resolved discrepancies with client applications to verify eligibility.
Communicated with people from various cultures and backgrounds on application process.
Processed and certified documents for accuracy and compliance with government regulations.
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Assisted clients with accurate eligibility form, application and document completion.
Interviewed applicants and explained scope of different available benefits.
Scheduled appointments with applicants to gather information and explain benefits processes.
Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Assisted clients with completion of applications and paperwork.
Education
High School Diploma -
John F Kennedy High School
Richmond
06.1992
Skills
Order Picking and Processing
Handheld Computer Device Software
Complex Problem-Solving
Effective Listening and Communication
Stocking and Replenishing
Paperwork and Documentation
Telephone Etiquette
Application Reviews
Data Entry
Multicultural Populations
Timeline
Warehouse Associate
Amazon LLC
11.2022 - 02.2023
Instacart Independent Contractor
Instacart
10.2021 - Current
Eligibility Specialist
Contra Costa County Employment And Human Services Department
Specialized Living Instructor / Caregiver at Dewitt and Associates Behavioral ServicesSpecialized Living Instructor / Caregiver at Dewitt and Associates Behavioral Services