Summary
Overview
Work History
Education
Skills
Timeline
Generic

Atiyanah Garner

Hope Mills,NC

Summary

Healthcare administration professional with expertise in prior authorization coordination and benefit investigation. Proficient in navigating complex payer requirements and ensuring HIPAA compliance to expedite patient access to treatment. Demonstrated ability to thrive in high-volume environments, showcasing precision and adaptability. Aiming to apply healthcare operations knowledge and problem-solving skills in hospital-based or allied health roles.

Overview

3
3
years of professional experience

Work History

Care Manager

IQVIA
Northborough, MA
12.2024 - Current
  • Manage prior authorization requests and benefit investigations for specialty medications, ensuring accuracy and timeliness in approvals.
  • Communicate with insurance carriers, providers, and patients to resolve coverage issues, and clarify benefit structures.
  • Interpret payer medical necessity guidelines to expedite patient access to therapy.
  • Maintain precise documentation in EMR systems, ensuring 100% HIPAA compliance.
  • Collaborate with clinical teams to reduce approval turnaround times, and improve patient satisfaction.

Customer Service Representative

Conduent
Richardson, TX
11.2022 - 12.2023
  • Assisted customers with inquiries via phone and email communication.
  • Resolved customer issues using company support tools and systems.
  • Documented customer interactions in the customer relationship management system.

Education

High School Diploma -

South View High School
Hope Mills, NC
05-2021

Skills

  • Utilization review expertise
  • Insurance verification
  • HIPAA compliance
  • EMR documentation
  • Patient access management
  • Medical terminology proficiency
  • CPT coding

Timeline

Care Manager

IQVIA
12.2024 - Current

Customer Service Representative

Conduent
11.2022 - 12.2023

High School Diploma -

South View High School

Similar Profiles

CREATE PROFILE