Atlai Ortiz
Champaign,IL
Summary
- I am a highly motivated individual committed to delivering exceptional customer service and driving business success. Dedicated to contributing to team success and learning from my peers. Hardworking and devoted to improving myself to become the best employee possible.
Overview
4
4
years of professional experience
Work History
Barteder/Kitchen Manager
Legends Bar & Grill
Champaign, IL
08.2023 - Current
- Made friendly conversations with customers to provide an enjoyable bar experience.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Server
Ko Fusion
Champaign, IL
01.2023 - 05.2023
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees to perform duties.
Server/Bartender
Hacienda El Mirador
Peoria, IL
07.2020 - 08.2022
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
University of Illinois
Champaign, IL01.2024
High School Diploma -
Richwoods High School
Peoria, IL05.2020
Skills
- Ability to work well in demanding or stressful situations
- Skilled in treating patrons with patience and respect
- Able to communicate ideas in a group setting
- Strong organizational and delegating skills
- Proficiency in Microsoft Excel
Languages
- Fluent in English and Spanish.
- Functional in French.
Projects
Atlas Detailing Business, Summer 2023. Created my own business. Managed inventory, marketing, and day-to-day activities of the business. Reached hundreds of customers within the first few weeks.
References
References available upon request.
Timeline
Barteder/Kitchen Manager
Legends Bar & Grill
08.2023 - Current
Server
Ko Fusion
01.2023 - 05.2023
Server/Bartender
Hacienda El Mirador
07.2020 - 08.2022
University of Illinois
High School Diploma -
Richwoods High School
Similar Profiles
Marin ShannonMarin Shannon
Server at Legends Bar & GrillServer at Legends Bar & Grill
Roger ParrisRoger Parris
Chef at Legends Bar & GrillChef at Legends Bar & Grill
Chandler DoironChandler Doiron
Bartender at City Club Bar and GrillBartender at City Club Bar and Grill