Atlas Cleveland
Cedar Mountain,NC
Summary
Adaptable employee with experience in the food service and nursing industries. Energetic professional, skilled in dishwashing and cleaning, with good knowledge of kitchen operations. Punctual team player with clear communication skills and flexibility to work evenings and weekends. Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event. Offers positive and professional communication skills. Understands the importance of quickly handling problems. Energetic and upbeat with flexible schedule. Reliable food service professional with background in non-restaurant environments and ready for fast-paced work. Team-oriented, quick to help and focused on guest satisfaction. Possess specialized skills in customer service, order management, and cleanliness maintenance. Excel in communication, teamwork, and adaptability, ensuring guest satisfaction and smooth operational flow. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Catering Server
Celine and Company
Asheville, North Carolina
02.2024 - Current
- Set up catering stations with food and beverage displays.
- Served meals and beverages to guests during events.
- Maintained cleanliness of dining areas throughout events.
- Assisted in event preparation and breakdown processes.
- Communicated with kitchen staff to ensure timely service.
- Handled guest inquiries and provided exceptional service.
- Collaborated with team members to enhance event flow.
- Followed safety and sanitation guidelines during food handling.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Provided excellent customer service throughout the duration of an event.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Set up tables with appropriate linens and silverware prior to each event.
- Performed pre-event setup activities such as arranging chairs or tables in designated areas.
- Communicated effectively with co-workers to ensure smooth operation during events.
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
- Transported prepared foods from kitchen to serving areas using carts or dollies.
- Assisted other servers in carrying trays of food from kitchen to dining area.
- Collaborated with other staff members on duties assigned for each catered event.
- Worked multi-course dinners with pre-plated foods.
- Prepared and served food items to guests in a timely manner.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Restocked supplies such as beverages, condiments, plates or glasses when necessary.
- Loaded supplies and food into delivery vans and unloaded at events.
- Ensured that all dietary restrictions were met by providing vegan, vegetarian, gluten-free, dairy-free options at each event.
- Organized catering orders according to client specifications while adhering to health department regulations regarding food safety standards.
- Stored unused equipment properly between events.
- Wrapped silverware efficiently and organized napkins for event guests.
- Adhered to company policies concerning guest satisfaction ratings.
- Ensured compliance with health and safety regulations at all times.
- Monitored food temperatures during events to ensure safety and quality standards were met.
- Assisted guests with special dietary needs, ensuring their requirements were met with care.
- Provided exceptional customer service, addressing guests' needs and inquiries promptly.
- Set up buffets with food presentation standards in mind, ensuring a visually appealing layout.
- Maintained a detailed record of event specifications, including guest count and menu selections.
- Implemented strategies to minimize waste and ensure sustainable catering practices.
- Maintained cleanliness and organization of event spaces before, during, and after events.
- Managed the distribution of meals and utensils, ensuring efficient service to guests.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Operated catering equipment safely, including chafing dishes, coffee dispensers, and serving utensils.
- Served food and beverages to guests at various events, maintaining high standards of professionalism.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Removed and replaced dirty dishes and utensils to maintain table settings.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Noted timing of meal progression, keeping kitchen staff informed.
- Verified food tray contents and transported each from kitchen to banquet hall.
- Served orders by picking up and delivering selections from kitchen.
- Stocked server areas with supplies before, during and after shifts.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Resolved guest complaints to maintain complete customer satisfaction.
- Portioned, plated and garnished menu items to meet company standards.
Personal Care Assistant
Sapphire Ridge
Brevard, North Carolina
02.2024 - 02.2025
- Provided companionship and emotional support to enhance clients' quality of life.
- Coordinated transportation for clients to medical appointments and social activities.
- Maintained cleanliness and organization of client living spaces for safety.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided ongoing compassionate patient care for each client.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Reported concerns to nurse supervisor to promote optimal care.
- Laundered clothing and bedding to prevent infection.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Completed scheduled patient check-ins and progress reports for clients.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Collaborated with interdisciplinary team members regarding plan of care for each client.
- Maintained clean and well-organized environment for client happiness and safety.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Improved patient outlook and daily living through compassionate care.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Consulted with client care team to continually update care plans.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Pizza Maker
Papa John's Pizza
Brevard, North Carolina
06.2021 - 06.2023
- Prepared pizza dough using standardized recipes and techniques.
- Topped pizzas with sauce, cheese, and various ingredients to customer specifications.
- Operated commercial ovens to ensure proper cooking and baking of pizzas.
- Maintained a clean and organized work area following health and safety guidelines.
- Collaborated with team members to fulfill customer orders in a timely manner.
- Monitored inventory levels of ingredients and supplies for daily operations.
- Assisted in training new staff on pizza preparation techniques and kitchen procedures.
- Ensured compliance with food safety standards during food handling and preparation.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Cleaned and sanitized kitchen surfaces and equipment.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Kept stations stocked and ready for use to maximize productivity.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
- Stocked shelves with necessary ingredients for making pizzas.
- Monitored quality of all products served to customers.
- Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Measured ingredients accurately using measuring cups or scales.
- Followed established recipes when creating specialty pizzas requested by customers.
- Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
- Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
- Organized storage areas for unused ingredients or supplies.
- Operated pizza oven and other kitchen equipment to prepare dishes.
- Performed daily maintenance tasks on kitchen equipment such as cleaning fryers or grills.
- Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Shared information with customers about pizza preparation methods, ingredients and menu items.
- Adjusted thermostat control to regulate temperature of pizza ovens.
- Assisted in loading and unloading food items from delivery trucks.
- Unloaded delivery trucks to place food items and ingredients in designated space in restaurant.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Cooked menu items based on customer orders.
- Worked closely with cashiers to obtain order information and accurately complete customers' orders.
- Followed specific methods for food preparation and proper portioning.
- Packaged and bagged cooked food and prepared items.
- Kept items warm until sold using heat lamps.
- Requested supplies and equipment orders, explaining needs to managers.
- Scheduled equipment use and activities based on daily menus and manager directions.
- Set aside add-on items for future orders.
Education
High School Diploma -
Brevard High School
Brevard, NC06-2025
Skills
- Customer service
- Weather monitoring
- Adaptability in emergencies
- Hygiene maintenance
- Pool policies enforcement
- Rescue equipment proficiency
- Team bonding
- General maintenance
- Pool maintenance
- Strong swimming skills
- CPR and AED training
- Effective problem-solver
- Hazard removal
- Lifeguard operations
- First aid
- Water rescue techniques
- Safety oversight
- Physical fitness
- Emergency response
- Pool cleaning
- Strong communicator
- Complex Problem-solving
- Public safety
- Threat assessment
- Strong client relations
- Equipment oversight
- Leadership qualities
- Patience and empathy
- Full safety compliance
- Patron support
- Swimming instruction
- Swim instruction
- Lifeguard procedures
- Public safety knowledge
- Pool operations
- Group and individual instruction
- Distressed person rescue
- Hazard detection
- Team collaboration
- Event coordination
- Time management
- Food safety compliance
- Personal care assistance
- Communication skills
- Problem resolution
- Task prioritization
- Heavy lifting
- Safety procedures compliance
- Passenger assistance
- Flexible schedule
- Adherence to policies
- Inventory management
- Food safety
- Compassionate care
- Problem solving
- Calm under pressure
- Customer relations
- Critical thinking
- Social perceptiveness
- Teamwork and collaboration
- Attention to detail
- Kitchen equipment safety
- Cleaning and sanitizing
- Tray passing
- Food running skills
- Guest relations
- Exceptional customer service
- Guest service
- Hospitality and accommodation
- Set up procedures
- Event setup
- Station stocking
- Cleaning skills
- Equipment management
- Weddings background
- High-end event experience
- Table bussing
- Safe food handling
- Hand-eye coordination
- Event setup and breakdown
- Cleanliness maintenance
- Sanitation skills
- Strong communication skills
- Equipment detailing
- Detail-oriented
- Fine dining service
- Banquet hall set up
- Food handling
- Service etiquette
- Reliable transportation
- Decision-making
- Problem-solving
- Relationship building
- Station restocking
- Safety compliance
- Observational skills
- Stress management
- First aid and CPR
- Adaptable under pressure
- Housekeeping
- Light housekeeping
- Patient lifting techniques
- Transportation assistance
- Household tasks
- Fall prevention
- Tact and diplomacy
- Compassionate caregiving
- Emotional support
- Companionship
- Client transportation
- Housekeeping tasks
- Compassionate client care
- Dependable and responsible
- Reliability and punctuality
- COVID-19 safety policies
- Compassionate communication
- Multitasking and organization
- Conflict resolution
- Specialty pizza preparation
- Knife usage
- Product stocking and rotating
- Customer order management
- Speed and efficiency
- Task organization
- Kitchen management
- Health code compliance
- Sanitation practices
- Pizza baking
- Kitchen equipment operation
- Workstation organization
- Verbal and written communication
- Portion control
- Kitchen organization
- Food processing
- Temperature control
- Order customization
- Ingredient preparation
- Spoilage prevention
- Pizza shaping
- Ingredients preparation
- Weights and measurements
- Order taking and processing
- Recipe adherence
- Sauce and topping knowledge
- Ingredient processing
- Supply restocking
- Quality assurance
- Equipment cleaning
- Inventory rotation
- Kitchen safety
- Stocking supplies
- Safe equipment operation
- Order preparation
- Food inspection
- Specialty food preparation
- Reliability
- Team building
- Efficient multitasking
- Stocking and replenishing
- Companionship support
- Self-Directed
- Supervision and leadership
- Project planning
- Analytical thinking
- Excellent communication
- Team management
- Interpersonal communication
- First Aid/CPR
- Basic math
- Verbal communication
- Organization
- Personal care
- Issue resolution
- Accident site management
- Equipment maintenance
- Multitasking Abilities
- Analytical skills
- Active listening
Affiliations
Marine Corp JROTC, Reached Rank of First Lieutenant, Second in Command of Program
Timeline
Catering Server
Celine and Company
02.2024 - Current
Personal Care Assistant
Sapphire Ridge
02.2024 - 02.2025
Pizza Maker
Papa John's Pizza
06.2021 - 06.2023
High School Diploma -
Brevard High School