Atleather Pipkins
DeSoto
Summary
Detail-oriented Surgery Coordinator with expertise in electronic health records, insurance verification, and patient scheduling. Committed to maintaining HIPAA compliance and enhancing patient experiences through efficient administrative practices.
Overview
2
2
years of professional experience
Work History
Surgery Coordinator
J Hopkins Plastic Surgery
Dallas
05.2023 - Current
- Managed patient records using electronic health record systems.
- Facilitated insurance verification and authorization processes for patients.
- Informed patients of payment policies, collected insurance information and verified benefits.
- Maintained patient records in accordance with HIPAA regulations and monitored office compliance with all applicable laws.
- Answered phones, greeted patients and filed paperwork to maintain smooth operations in front office.
- Performed administrative tasks such as filing documents, answering phones, responding to emails.
- Scheduled appointments for patients, prepared necessary paperwork, and provided information regarding pre-operative instructions.
- Collected coinsurance and deductible payments prior to procedure date.
- Arranged and scheduled post-operative visits during appropriate timeframe after surgery.
- Collaborated with insurance companies to verify coverage for surgical procedures.
- Scheduled follow-up appointments as designated by physician.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled and confirmed patient appointments and consultations.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Assisted patients with pre-operative and post-operative instructions.
Education
Medical Office Administration
North Texas Professional Career Institute
Dallas, TX07-2004
Skills
- electronic health records
- insurance verification
- patient scheduling
- HIPAA compliance
- payment collection
- customer relationship management
- attention to detail
- time management
- multitasking
- problem solving
- patient care coordination
- effective communication
Timeline
Surgery Coordinator
J Hopkins Plastic Surgery
05.2023 - Current
Medical Office Administration
North Texas Professional Career Institute
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