Atna Feitosa Rodrigues
Sao Paulo,Sao Paulo
Summary
Dynamic and detail-oriented professional with a Technical Degree in Event Technology and a strong foundation in leadership, communication, and guest engagement. Offers extensive experience in the entertainment industry, including theater operations, costume design, and event setup/breakdown. Hosting interactive games across pools, lounges, and theaters, with a creative background in arts & crafts and artistic makeup. Proven administrative skills with proficiency in Microsoft Office, LibreOffice, and SAP. Known for exceptional attention to detail, team collaboration, and delivering memorable guest experiences. Multilingual, with working knowledge of Spanish, Italian, and French.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant Intern
MILESTONE – FACEBOOK BRAZIL
10.2020 - 07.2021
- Greeted and assisted visitors, maintained front-desk operations, and ensured a welcoming environment.
- Provided security assistance by monitoring access, enforcing office protocols, and maintaining a secure workplace.
- Oversaw office organization, including supplies management and control of general order in daily operations.
- Created and maintained reports using spreadsheets, tracking office activities, inventory, and administrative metrics.
- Coordinated and delivered presentations in team meetings, contributing to strategic
- Managed scheduling and calendar coordination for team meetings and events.
Cruise Staff
COSTA CRUISES
10.2014 - 02.2020
- Led interactive guest activities including poolside games, group dances, and lounges trivias, creating engaging experiences for guest of all ages.
- Participated in live shows and entertainment events, assisting with both setup and breakdown of staging and props.
- Fostered guest rapport through daily socialization and proactive support, contributing to a welcoming and friendly onboard atmosphere.
- Coordinated embarkation and debark assistance, ensuring smooth guest transitions with professionalism and care.
- Took ownership of daily guest programming, designing schedules, planning events, and producing a morning show in collaboration with the cruise director and managers.
- Developed and launched new games, theme parties, and decorative concepts, blending creativity with logistics to deliver memorable moments.
- Maintained detailed activity logs and adhered to schedule timelines with strong organizational and communication skills.
Assistant Supervisor
T4F- CIRQUE DU SOLIEL
03.2013 - 02.2014
- Provided backstage assistance to technicians and performers, supporting show setup, and real-time coordination during live events.
- Monitored audience flow and maintained theater standards, including guiding VIPs and celebrities to reserved seating.
- Greeting and welcoming guests to ensure a hospitable environment from entry to curtain call.
- Managed theater opening and closing procedures, helping ensure security, readiness, and smooth operations.
- Oversaw staff schedules and tariff control, supporting administrative tasks and contributing to team efficiency.
Relationship Consultant and Commercial Risk Consultant
TIM BRASIL
02.2010 - 02.2013
- Managed document review and analysis, ensuring accuracy and compliance with company standards and regulatory requirements.
- Delivered excellent telephone service, addressing customer inquiries, resolving issues, and maintaining positive client relations.
- Provided back-office support, including plan adjustments, records management, and internal communication handling.
- Utilized the SAP system for data entry, reporting, and workflow coordination across multiple departments.
- Created detailed reports and operational summaries, offering insights and feedback to support continuous improvement.
- Supported strategic planning by contributing to performance metrics tracking and goal-setting initiatives.
- Served as a mentor and trainer for new hires, facilitating onboarding, delivering systems training, and supporting team integration.
Education
Event Technology - Technology in Events
Universidade Do Grande ABC
01.2012
Master of Arts - Higher Education Teacher
Universidade Anhembi Morumbi
06-2022
Skills
- Portuguese: Mother Tongue / Native
- Spanish: Intermediate
- Italian: Intermediate
- France: Basic
- Meeting coordination
- Scheduling appointments
- Document preparation
- Calendar management
- Office supply inventory
- Microsoft office
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
GSNL (Getting Started as a New Leader)
Oasis of the Seas - 2023
ALPS – A keys to Emotional Intelligence
Quantum of the Seas - 2025
Timeline
Administrative Assistant Intern
MILESTONE – FACEBOOK BRAZIL
10.2020 - 07.2021
Cruise Staff
COSTA CRUISES
10.2014 - 02.2020
Assistant Supervisor
T4F- CIRQUE DU SOLIEL
03.2013 - 02.2014
Relationship Consultant and Commercial Risk Consultant
TIM BRASIL
02.2010 - 02.2013
Event Technology - Technology in Events
Universidade Do Grande ABC
Master of Arts - Higher Education Teacher
Universidade Anhembi Morumbi
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