Summary
Overview
Work History
Education
Skills
Timeline
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Anna Tochtrop

Lawrence,KS

Summary

Dynamic and reliable professional with experience at FedEx Ground, excelling in freight handling and teamwork. Proven ability to adapt in fast-paced environments while ensuring safety and efficiency. Recognized for exceptional customer service and problem-solving skills, consistently supporting team goals and enhancing operational success.

Overview

3
3
years of professional experience

Work History

Package Handler

FedEx:Ground
07.2025 - Current
  • Streamlined package processing by operating automated sorting systems efficiently.
  • Maintained safety compliance while handling freight and ensuring workplace safety protocols.
  • Accurately loaded and unloaded packages from delivery vehicles for timely delivery.
  • Enhanced workspace organization, supporting team efficiency and workflow management.
  • Adapted swiftly to changing priorities in a dynamic, fast-paced environment.
  • Utilized handheld scanners for precise tracking of package movements and updates.
  • Volunteered for extra shifts during peak seasons, preventing delays in processing.

Retail Sales Associate

TJX Companies, TJmaxx
09.2023 - 04.2025
  • Enhanced shopping experience by providing personalized product recommendations to customers.
  • Processed transactions swiftly and accurately using the point-of-sale system.
  • Organized merchandise displays and ensured store cleanliness for optimal customer experience.
  • Achieved sales targets by collaborating effectively with team members daily.
  • Assisted customers with product inquiries, selections, and completed purchases efficiently.
  • Resolved return and exchange issues professionally, adhering to company policies.

Fast Food Crew Member

Taco John's International, Inc.
06.2023 - 09.2023
  • Delivered outstanding customer service in a high-volume environment.
  • Ensured safe operation of kitchen equipment following all safety protocols.
  • Prepared food items in compliance with company quality standards.
  • Maintained cleanliness and organization of kitchen and dining areas.
  • Monitored inventory levels, assisting with timely restocking when needed.
  • Took accurate orders and processed payments at front counter and drive-thru.

Education

High School Diploma -

Tonganoxie High School
Tonganoxie, KS
05-2024

Skills

  • Heavy lifting
  • Teamwork and collaboration
  • Customer assistance
  • Store opening and closing
  • Warehouse safety
  • Truck loading and unloading
  • Label reading
  • Stock replenishment
  • Freight handling
  • Willing to learn
  • Reliability and punctuality
  • Problem-solving
  • Customer service

Timeline

Package Handler

FedEx:Ground
07.2025 - Current

Retail Sales Associate

TJX Companies, TJmaxx
09.2023 - 04.2025

Fast Food Crew Member

Taco John's International, Inc.
06.2023 - 09.2023

High School Diploma -

Tonganoxie High School