Anna Tochtrop
Lawrence,KS
Summary
Dynamic and reliable professional with experience at FedEx Ground, excelling in freight handling and teamwork. Proven ability to adapt in fast-paced environments while ensuring safety and efficiency. Recognized for exceptional customer service and problem-solving skills, consistently supporting team goals and enhancing operational success.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx:Ground
07.2025 - Current
- Streamlined package processing by operating automated sorting systems efficiently.
- Maintained safety compliance while handling freight and ensuring workplace safety protocols.
- Accurately loaded and unloaded packages from delivery vehicles for timely delivery.
- Enhanced workspace organization, supporting team efficiency and workflow management.
- Adapted swiftly to changing priorities in a dynamic, fast-paced environment.
- Utilized handheld scanners for precise tracking of package movements and updates.
- Volunteered for extra shifts during peak seasons, preventing delays in processing.
Retail Sales Associate
TJX Companies, TJmaxx
09.2023 - 04.2025
- Enhanced shopping experience by providing personalized product recommendations to customers.
- Processed transactions swiftly and accurately using the point-of-sale system.
- Organized merchandise displays and ensured store cleanliness for optimal customer experience.
- Achieved sales targets by collaborating effectively with team members daily.
- Assisted customers with product inquiries, selections, and completed purchases efficiently.
- Resolved return and exchange issues professionally, adhering to company policies.
Fast Food Crew Member
Taco John's International, Inc.
06.2023 - 09.2023
- Delivered outstanding customer service in a high-volume environment.
- Ensured safe operation of kitchen equipment following all safety protocols.
- Prepared food items in compliance with company quality standards.
- Maintained cleanliness and organization of kitchen and dining areas.
- Monitored inventory levels, assisting with timely restocking when needed.
- Took accurate orders and processed payments at front counter and drive-thru.
Education
High School Diploma -
Tonganoxie High School
Tonganoxie, KS05-2024
Skills
- Heavy lifting
- Teamwork and collaboration
- Customer assistance
- Store opening and closing
- Warehouse safety
- Truck loading and unloading
- Label reading
- Stock replenishment
- Freight handling
- Willing to learn
- Reliability and punctuality
- Problem-solving
- Customer service
Timeline
Package Handler
FedEx:Ground
07.2025 - Current
Retail Sales Associate
TJX Companies, TJmaxx
09.2023 - 04.2025
Fast Food Crew Member
Taco John's International, Inc.
06.2023 - 09.2023
High School Diploma -
Tonganoxie High School