Atonzsha Buwee
Summary
Hands-on Assistant Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Cardinal Group Companies
12.2023 - Current
- Plans and executes weekly resident events within monthly budgets, ensuring successful outcomes through coordinated logistics, vendors, and resources.
- Assists in training staff members to uphold high service standards, providing guidance in event execution and resident engagement.
- Collaborates with Brown University and the Community Manager to enhance property value, contributing to strategic initiatives for resident satisfaction and retention.
- Supports leasing efforts by providing information to students on waitlist and assisting with lease renewals, while contributing to marketing campaigns to attract new residents and promote community events.
- Serves as a point of contact for residents, promptly addressing inquiries, concerns, and complaints professionally, and proactively engaged with residents to foster positive relationships and improve satisfaction.
Leasing Manager
Greystar
06.2022 - 12.2023
- Actively participates in the leasing process by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures in accordance with established policies and procedures.
- 48% closing ratio on prospects who tour.
- Works with the maintenance team to ensure the physical aspects of the community meet the Company's standards for overall appearance and safety, and develops activities and programs to enhance the salability of the apartments and community as a whole by regularly inspecting “ready” units for marketability and using other merchandising techniques promote the apartment and community to prospective applicants.
- Plans and executes between 8-10 resident events from start to finish for two communities on a monthly basis.
- Market the communities to increase online and in-person traffic by controlling the organic social media.
- Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and convey resident or other requests to the appropriate individual(s).
- Stayed informed on market trends and competitors.
Front Desk Supervisor
OPS Security Group
07.2021 - 07.2022
- Served as the first point of contact for visitors, building owners, delivery drivers etc. delivering a welcoming and professional experience.
- Assist in onboarding and training new staff members.
- Manage incoming calls, emails, and inquiries efficiently.
- Maintain a clean and inviting lobby area.
- Assist with administrative tasks and record-keeping.
- Address resident concerns promptly and effectively.
- Collaborate with team members for smooth operations.
Account Manager
Cardi's Furniture
11.2018 - 07.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Unit Supply Specialist (92Y)
RI Army National Guard
11.2015 - 11.2018
- Demonstrated adaptability by quickly adjusting supply plans in response to changing mission requirements or unforeseen circumstances.
- Implemented inventory control measures to minimize loss and damage, by conducting regular inventories and reconciliations to track and update inventory levels, utilizing automated systems and manual counts.
- Coordinated with vendors and suppliers to procure necessary supplies and equipment, negotiating contracts and ensuring timely delivery.
- Oversaw the distribution of supplies to unit personnel, ensuring proper documentation and adherence to standard operating procedures.
Education
High School Diploma -
Charles E. Shea High School
Pawtucket, RI06.2015
Skills
- Property Management
- Payment Processing
- Resident Retention
- Staff Management
- Financial Management
- Problem Solving
Certification
- Licensed Real Estate Salesperson
Timeline
Assistant Community Manager
Cardinal Group Companies
12.2023 - Current
Leasing Manager
Greystar
06.2022 - 12.2023
Front Desk Supervisor
OPS Security Group
07.2021 - 07.2022
Account Manager
Cardi's Furniture
11.2018 - 07.2021
Unit Supply Specialist (92Y)
RI Army National Guard
11.2015 - 11.2018
High School Diploma -
Charles E. Shea High School