Atosa Nazemi
Los Angeles,CA
Summary
Knowledgeable and results-driven pharmacist with extensive experience in retail pharmacy setting, skilled in Clinical Education and Program Implementation to manage, strategize, implement and lead clinical programs in over 360 stores in California, which provided improved outcomes and better care for patients. Strong pharmacy background, with stellar results during district/regional leadership, and most recently with focus on clinical services and medication therapy management, committed to improving patient outcomes through effective communication and collaboration with patients and healthcare teams. Detail-oriented and dedicated to whole community pharmacy experience, with background in managing entire store operations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Clinical Education and Implementation Manager
Rite Aid
03.2024 - 05.2025
- Executing the development and implementation of core clinical initiatives across all stores in California, to provide immunizations, MTM resolution, Adherence monitoring and expanded programs that improve our customers' health, with minimal supervision demonstrating strong organizational skills and adaptability.
- Bridge between field and corporate, by training and collaborating with the field leadership and corporate partners on the enhancement of tools and appropriate strategies for implementation and maintenance of opportunities to drive business goals/sales, while tracking clinical performance across the chain to highlight areas for improvements and presenting updates to senior leadership, highlighting success and addressing challenges with proposed solutions.
- Building and maintaining close partnerships with pharmaceutical/clinical vendors to implement and support programs in driving sales.
- Development of ACPE programs to support clinical training in partnership with the learning and development team to maintain accreditation.
- Review pending and approved state and federal regulations for interpretation and implementation related to clinical programs, such as implementation of Hormonal Contraceptive prescribing, Travel Health and PEP/PREP.
Regional Pharmacy Leader
Rite Aid
03.2022 - 02.2024
- Similar responsibilities as Pharmacy District Manager role, leading a team of pharmacists in charge, to optimize medication management, while driving sales growth.
- Implemented strategic initiatives that improved operational efficiency and compliance, such as workflow optimization expediting dispensing process while minimizing prescription errors.
- Coordinated training programs for new hires and pharmacy staff, enhancing their expertise in clinical protocols and medication safety.
Single District Leader
Rite Aid
03.2020 - 02.2022
- Responsible for overseeing the entire, Front end and pharmacy, operations and performance at multiple locations. Strategic planning, team development, and ensuring that each store meets company standards in sales, customer service, operational efficiency, and compliance in maintaining accurate records and reporting as required. Responsibilities included:
- Leadership & Team Development: Recruit, train, and mentor store managers and staff to foster a high-performing team. Conduct regular performance evaluations and provide constructive feedback. Promote a positive and inclusive work environment that aligned with company values.
- Operational Oversight: Ensuring all stores comply with company policies, procedures, and regulatory requirements. Monitor inventory levels and coordinate with supply chain teams to maintain stock availability. Conduct regular store visits to assess operations, identify areas for improvement, and implement corrective actions.
- Sales & Financial Management: Develop and execute sales strategies to achieve district revenue and profitability targets. Analyze sales data and key performance indicators (KPIs) to drive business decisions. Manage district budgets, control expenses, and ensure financial objectives are met.
- Customer Experience & Brand Representation: Ensure exceptional customer service across all stores, addressing escalated customer concerns promptly. Implement marketing and promotional strategies to enhance brand presence and customer loyalty. Championed company representation at community events and building relationships with local stakeholders.
Pharmacy District Manager
Rite Aid
04.2008 - 02.2020
- Responsible for leading and overseeing the performance, compliance, and development of pharmacy operations. My role ensured that each pharmacy delivers exceptional patient care, maintains regulatory compliance, meets financial objectives, and upholds the company's mission and values. Responsibilities included, but not limited to:
- Operational Leadership: Overseeing the daily pharmacy operations across 30 locations. Ensure consistency and excellence in workflow efficiency, and customer satisfaction. Drive district performance in alignment with organizational goals and KPIs (e.g., script growth, immunizations, Delete reduction, MTM services, etc.).
- Team Development & Talent Management: Recruit, onboard, train, and develop pharmacy managers and staff. Conduct regular coaching, performance evaluations, and succession planning. Foster a culture of continuous improvement, collaboration, and accountability.
- Compliance & Quality Assurance: Ensure full compliance with federal, state, and local regulations (e.g., DEA, Board of Pharmacy, OSHA).
- Lead internal audits and quality assurance programs; Promote adherence to company policies, procedures, and ethical standards.
- Financial & Business Performance: Develop and manage budgets, labor models, and P&L performance. Analyze business trends and implement strategic initiatives to improve financial performance. Identify and capitalize on local market opportunities to grow pharmacy services (example, supporting local outreach, health screenings, and immunization campaigns.).
- Customer & Community Engagement: Ensure outstanding customer service standards. Represent the company in community health initiatives and corporate events.
Pharmacy Manager
Rite Aid
06.2000 - 03.2008
Education
PharmD - Pharmacy
Shahid Beheshti/Melli University
Skills
- Excellent Communication Skills and Professionalism
- Team Collaboration
- Pharmaceutical Knowledge
- Problem-Solving Skills
- Clinical Assessment Skills
- Business analysis
- Advanced Microsoft applications and software implementation
- Operational reporting
- Goal setting
- Department management
- Budget administration
- Reliability
Certification
Californian Board of Pharmacy license
APhA Immunization certificate of achievement (May 2008).
American Red Cross BLS certificate.
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Clinical Education and Implementation Manager
Rite Aid
03.2024 - 05.2025
Regional Pharmacy Leader
Rite Aid
03.2022 - 02.2024
Single District Leader
Rite Aid
03.2020 - 02.2022
Pharmacy District Manager
Rite Aid
04.2008 - 02.2020
Pharmacy Manager
Rite Aid
06.2000 - 03.2008
PharmD - Pharmacy
Shahid Beheshti/Melli University
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