Atoya Newman
Lauderhill,FL
Summary
To harness my over ten (10) years of professional experience in the Business Administration and Support field and to provide your organization with the opportunity to grow.
Overview
15
15
years of professional experience
Work History
Director
Source IT Shipping & Logistics
12.2022 - 07.2025
- Developed and implemented strategic initiatives to enhance operational efficiency in logistics processes.
- Led cross-functional teams to streamline supply chain management, improving delivery timelines and customer satisfaction.
- Analyzed market trends to inform business decisions and drive growth in shipping services offerings.
- Established performance metrics to assess team effectiveness, resulting in improved accountability and productivity.
Chief Executive Officer
Thomson Distributors Ltd(buy Good From Overseas and Resell and Make Contract Deals With Overseas Suppliers)
12.2018 - 11.2022
- Led strategic planning initiatives to enhance operational efficiency and market positioning.
- Fostered organizational culture through leadership development and employee engagement programs.
- Drove revenue growth by implementing innovative distribution strategies and expanding market reach.
- Oversaw financial management, ensuring budget adherence and effective resource allocation.
Partner Sales Executive
Flow/Cable & Wireless Communication
01.2018 - 10.2018
- Crafting and implementing channel sales strategies to meet monthly sales quota
- Developing and maintaining partner and prospective partner relationships through the use of CRM software
- Negotiating contracts and growth plans with current and prospective channel partners
- Ability to use leadership and sales acumen to train and develop sales staff
- Ability to use analytical skills to analyse Key Performance Indicators to determine the health of a channel partner relationship.
Sales Operations Support/Reporting Analysis
Flow/Cable & Wireless Communications
09.2015 - 12.2017
- Generate monthly Billed Revenue Report for Carrier Services
- Generate and analyze Mobile Forecast Reports
- Training on the current systems and CRM tools
- Create and edit customer accounts in billing system
- Create Reports for Sales Agents/ Account Managers pipeline
- Generate and analyze sales performance and WIP reports
- Creating Net Promoter Score (NPS) Reports
Business to Business | Sales Business Support Specialist
Flow/Columbus Communications Jamaica Ltd.
07.2013 - 08.2015
- Creation of customer account in CRM
- Supports sales representative in the field with processing of Service Order Forms (SOF) and installation of services
- Booking of flights and hotel accommodation for sales trips
- Generate daily sales report
- Generate daily sales target reports
- Assist with Procurement of material
- Internal events planning
- Manage department’s leave requests
- Oracle CRM administrator
- Organize and prepare BID documents
Office Administrator/Front Desk Assistance | Human Resource
Flow/Columbus Communications Jamaica Ltd.
11.2011 - 06.2013
- Schedule meetings and appointments for executives on a daily basis
- Manage all administrative functions of the Office which includes:
- Disbursement of payments for suppliers and packages for internal staff
- Arrange courier pick-ups and delivery of packages locally and overseas
- Arrange airport pick-ups and drop offs
- Book accommodations for local and overseas executives
- Manage Front Desk responsibilities:
- Answering phones, responding to inquiries and directing calls
- Providing exceptional customer service and ensuring a smooth workflow
- Utilizing computer systems and database management to perform tasks efficiently
Cashier, Cook, Server/Cyber Attendant
Rainbow Pastries & Internet Cafe
05.2010 - 10.2011
Education
Certificate - Applied Project Management
Certificate - Mobility Solutions
Certification - Microsoft Excel (Level 1-3)
Certification - Cosmetology (Level 1)
High School Diploma - undefined
Skills
- Customer Service – I possess the thorough knowledge and the ability needed to respond to the customer requests, inquiries and complaints in a professional and timely manner
- Commercial Sales Support – I possess a strong record of being able to guide the customer’s journey from initiation to sale and after sales support
- Reporting – a keen attention to which aids in analysing and developing critical monthly sales using CRM and Sales Force for reports containing relevant information on accounts managers and partner channels performances, territories, quotas, inventories, budgets, leads, growth projections and marketing initiatives
- Personal Assistance
- Front Desk Assistance
Languages
English
Professional Working
Timeline
Director
Source IT Shipping & Logistics
12.2022 - 07.2025
Chief Executive Officer
Thomson Distributors Ltd(buy Good From Overseas and Resell and Make Contract Deals With Overseas Suppliers)
12.2018 - 11.2022
Partner Sales Executive
Flow/Cable & Wireless Communication
01.2018 - 10.2018
Sales Operations Support/Reporting Analysis
Flow/Cable & Wireless Communications
09.2015 - 12.2017
Business to Business | Sales Business Support Specialist
Flow/Columbus Communications Jamaica Ltd.
07.2013 - 08.2015
Office Administrator/Front Desk Assistance | Human Resource
Flow/Columbus Communications Jamaica Ltd.
11.2011 - 06.2013
Cashier, Cook, Server/Cyber Attendant
Rainbow Pastries & Internet Cafe
05.2010 - 10.2011
Certificate - Applied Project Management
Certificate - Mobility Solutions
Certification - Microsoft Excel (Level 1-3)
Certification - Cosmetology (Level 1)
High School Diploma - undefined
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