Atrisce Graham
Palm Bay,FL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
RN Staff Nurse
Trilogy Home Healthcare
02.2023 - Current
- Traveled to over 50 patients' homes, delivering exceptional care and managing their personalized care plans in accordance with physicians' instructions
- Administered medications and insulin, meticulously conducted blood pressure, glucose, urine, and stool tests, ensuring accurate data collection for patient assessment
- Demonstrated expertise in wound inspection, dressing changes, and providing compassionate assistance with personal grooming and hygiene
- Conducted thorough assessments to test for muscle weakness, bedsores, and signs of infection,promptly addressing any concerns
- Actively listened to family members, addressing their questions and concerns with empathy and professionalism
- Educated caregivers and family members on post-care and ongoing patient management, empowering them with knowledge needed to provide effective support
- Provided valuable suggestions for improved healthcare to physicians and family members, contributing to enhanced patient outcomes
- Monitored patient recovery progress closely, diligently compiling reports for physicians, facilitating informed decision-making
- Committed to professional growth, actively participating in workshops, lectures, and staying updated with latest developments in healthcare.
RN, Emergency Department
RN, Orlando Health
11.2022 - 04.2023
- Conducted efficient triage assessments to determine severity of injuries and illnesses in incoming patients
- Skillfully provided immediate stabilization and implemented necessary interventions to ensure patient safety and well-being
- Administered medications accurately and promptly under guidance of physicians
- Demonstrated proficiency in starting intravenous lines and effectively setting broken bones, ensuring optimal patient care
- Expertly performed suturing and stitching procedures, promoting proper wound healing and minimizing patient discomfort
- Maintained meticulous patient records, adhering to established protocols and ensuring accuracy and confidentiality
- Collaborated seamlessly with dedicated team of emergency staff, fostering supportive and efficient work environment
- Facilitated smooth transfer of stable patients to appropriate wings, ensuring continuity of care and optimal resource utilization.
- Skilled at working independently and collaboratively in a team environment
- Worked flexible hours across night, weekend and holiday shifts
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Cultivated interpersonal skills by building positive relationships with others
HHA - Home Health Aide
Always Home Care
06.2020 - 04.2021
- Monitors patient condition by observing physical and mental condition, intake and output, and exercise
- Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands
- Assists patients by providing personal services, such as, bathing, dressing, and grooming
- Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client
- Completed entries in log books, journals, and care plans to accurately document and report patient progress
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Developed rapport to create safe and trusting environment for care
- Developed individual care plans for clients based on specific needs
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status
CEO/Owner
GlamAngel
06.2019 - Current
- Developed and executed high-quality business strategies and plans, aligning them with short-term and long-term objectives to drive growth and profitability
- Led and motivated team of employees, fostering employee engagement and cultivating high-performing managerial team
- Oversaw all operations and business activities, ensuring activities were in line with overall strategy and mission of boutique, while consistently delivering desired results
- Made informed investing decisions to enhance business development and increase profits, considering market trends and opportunities
- Ensured strict adherence to legal guidelines and internal policies, upholding company's legality and maintaining high ethical standards
- Reviewed financial and non-financial reports, analyzing key metrics and identifying areas for improvement or implementing innovative solutions
- Cultivated trust-based relationships with key partners and stakeholders, serving as a primary point of contact for important shareholders
- Demonstrated problem-solving expertise by analyzing challenging situations and providing effective solutions, contributing to company's sustainability and growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress
Customer Service Associate
Publix
10.2010 - 04.2011
- Maintained consistently positive, empathetic, and professional attitude when interacting with customers, ensuring high level of customer satisfaction
- Responded promptly to customer inquiries, addressing their concerns and providing accurate information in timely manner
- Utilized various communication channels, including phone, email, and chat, to engage with customers and effectively assist them with their needs
- Acknowledged and resolved customer complaints, demonstrating strong problem-solving skills and commitment to ensuring customer happiness
- Developed deep understanding of products offered, enabling to confidently answer customer questions and provide appropriate solutions
- Efficiently processed orders, forms, applications, and requests, ensuring accuracy and attention to detail
- Maintained detailed records of customer interactions, transactions, comments, and complaints,allowing for efficient follow-up and continuous improvement
- Collaborated and coordinated with colleagues as needed to provide seamless customer service experiences
- Provided valuable feedback on efficiency of customer service process, contributing to enhancement of service quality and customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
Bachelor of Science - Nursing
Bethune-Cookman University
Daytona Beach Florida05.2022
High School Diploma -
Vero Beach High School
Vero Beach, FL06.2017
Skills
- Treatment Plan Modification
- Medical Device Prescriptions
- Interpreting EKGs
- Seizure Disorders
- Cardiac Arrest
- Nursing Performance Assessment
- Accurate Documentation
- Wound Care
- EPIC
- Homecare Homebase
- Blood Product Transfusion
- Routine Examinations
- Floor Assignments
- Blood Draw and Sample Collection
- LPN Oversight
- Medical Records Management
- Diagnostic Test Evaluations
- HIPAA Compliance
- Oral Conditions
- Patient Care Assessment
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
- PALS- Pediatric Advanced Life Support, American Heart Association
- BLS- Basic Life Support, American Heart Association
- ACLS- Advanced Cardiovascular Life Support, American Heart Association
- TNCC- Trauma Nursing Core Course, Orlando Health
- Licensed Registered Nurse
- Home Health Aid (HHA)
Timeline
RN Staff Nurse
Trilogy Home Healthcare
02.2023 - Current
RN, Emergency Department
RN, Orlando Health
11.2022 - 04.2023
HHA - Home Health Aide
Always Home Care
06.2020 - 04.2021
CEO/Owner
GlamAngel
06.2019 - Current
Customer Service Associate
Publix
10.2010 - 04.2011
Bachelor of Science - Nursing
Bethune-Cookman University
High School Diploma -
Vero Beach High School
- PALS- Pediatric Advanced Life Support, American Heart Association
- BLS- Basic Life Support, American Heart Association
- ACLS- Advanced Cardiovascular Life Support, American Heart Association
- TNCC- Trauma Nursing Core Course, Orlando Health
- Licensed Registered Nurse
- Home Health Aid (HHA)
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