Summary
Overview
Work History
Education
Skills
Timeline
Generic

Att Yuwana

Santa Maria,CA

Summary

Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Willingness to take on added responsibilities to support the people and the community being served. Adept at developing and implementing successful training programs focused on improving performance, enhancing knowledge and developing employees. Adaptable and proactive with good communication and problem-solving abilities. Knowledgeable in Crestwood's teachings of Psycho-Social Rehabilitation recovery principles. Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management, and curriculum design. Successful at developing and improving training programs for employees at all levels. Proficient in PCC, in learning management software such as Cornerstone and Relias. Also experienced with Microsoft office tools including Word, excel, and PowerPoint. Extensive experience in facilitating groups to both staff and persons served and adapting to changes and conflicts. Adept at developing and implementing successful training programs focused on improving performance, enhancing knowledge and developing employees. Well-organized and proactive with good communication and problem-solving abilities. Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.

Overview

16
16
years of professional experience

Work History

Director of Staff Development

Crestwood Behavioral Health
05.2023 - 06.2024
  • Responsible for increasing compliances of training from 15 percent to 95 percent within 3 months.
  • Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Monitored a staff of 50 employees and identified those who needed extra support in skills while fostering their strengths simultaneously.
  • Worked with managers to identify internal talent and plan development pathways.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials to align with area of service.

Substance Abuse Counselor

Telecare Corporation
10.2022 - 11.2023
  • Led supportive group with up to 12 clients in discussions and education sessions with alcohol and drug users and families
  • Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes
  • Guided clients in effective therapeutic exercises integrated from
  • Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT )
  • Developed individual treatment goals based on history and diagnosis
  • Integral part of maintaining CARF accreditation as part of safety committee for three different campuses
  • Provided crisis intervention to address clients' immediate needs and prevent harmful or assaultive behaviors
  • Developed individual treatment goals based on history and diagnosis
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.

Security Patrol Officer

Condor Security
01.2022 - 01.2023
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury
  • Recorded facts to prepare reports documenting incidents and activities
  • Checked vehicle equipment for proper functioning prior to use.

Security Officer

Allied Universal Protection Services
09.2021 - 03.2022


  • Conducted regular patrols of key areas to spot and control security concerns
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites
  • Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority
  • Regulated vehicle and pedestrian traffic onto building grounds
  • Monitored CCTV cameras and alarm systems for security breaches


  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Security Patrol Officer

Hillcrest Security
08.2021 - 01.2022
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid
  • Working closely with high value stockholders invested in the continued working relationship of the company
  • Acted quickly during emergency situations to reduce opportunity for damage and injury
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.

Security Supervisor

Bytedance
01.2017 - 12.2021
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
  • Conducted background checks of employees and visitors to verify clean character records and establish security compliance.

Security Specialist

Beach Cities Protective Services
01.2013 - 01.2021
  • Updated shift logs and produced daily reports to document security activities and specific incidents
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols
  • Responded quickly to emergency situations to assess and deflect issues
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Navy Corpsman

United States Navy, USN
08.2008 - 12.2012
  • Rendered emergency medical treatment and administered immunization programs.
  • Displayed great leadership, delegation, and exceptional medical service in high-pressure situations.
  • Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
  • Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
  • Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
  • Updated medical records in both a hard copy and EMR system and double-checked data for accuracy.
  • Provided emotional support to patients and their families.
  • Utilized medical instruments to perform minor surgeries and other procedures.

Education

Bachelor of Arts - Psychology

University of Phoenix
Tempe, AZ
04.2023

Skills

  • Facilitated Counseling Groups
  • Critical Thinking
  • Life Support Technique Skills
  • Suicide Intervention
  • Breathing Techniques
  • Community
  • Motivational Interviewing
  • Community Mental Health Programs
  • Onboarding Programs
  • Diversity and Inclusion
  • Customer Service Experience
  • Effective Leader

Timeline

Director of Staff Development

Crestwood Behavioral Health
05.2023 - 06.2024

Substance Abuse Counselor

Telecare Corporation
10.2022 - 11.2023

Security Patrol Officer

Condor Security
01.2022 - 01.2023

Security Officer

Allied Universal Protection Services
09.2021 - 03.2022

Security Patrol Officer

Hillcrest Security
08.2021 - 01.2022

Security Supervisor

Bytedance
01.2017 - 12.2021

Security Specialist

Beach Cities Protective Services
01.2013 - 01.2021

Navy Corpsman

United States Navy, USN
08.2008 - 12.2012

Bachelor of Arts - Psychology

University of Phoenix
Att Yuwana