Atticus Propst
Coffee Roaster and Manager
Phoenix,AZ
Overview
19
19
years of professional experience
Work History
Head Coffee Roaster
Cortez Coffee
04.2023 - 04.2024
- Performed troubleshooting, preventive maintenance and sanitation procedures.
- Maintained coffee quality by adhering to guidelines, product specifications, and quality procedures.
- Communicated to manufacturing partners and monitored machine performance issues to minimize downtime.
- Conducted internal recall investigations for product not meeting specifications.
- Operated ground or roasted coffee controls and equipment.
- Reviewed purchase orders, work orders and machine setting instructions to process each job with accurate data and standards.
- Kept close eye on operating equipment and made adjustments to keep speed, temperature and other factors within ideal tolerances.
- Investigated and resolved issues arising during any stage of production.
- Worked with team members to smoothly move materials between stations.
- Checked raw materials against desired quality and quantity levels.
- Supervised machine functionality and evaluated product samples to validate machine settings for temperature, flow and humidity.
- Prepared equipment for safe and efficient operation and to achieve desired temperatures.
- Monitored and updated inventory to reflect correct usage of raw materials and accurate storage of finished products.
- Moved raw materials and finished products by hand or with help of forklifts and other equipment.
- Identified and resolved equipment malfunctions, jamming or spillage.
- Completed monitor repairs and basic equipment maintenance to keep systems running at peak levels.
- Recorded machine settings and amount of product processed in company database for internal and regulatory recordkeeping requirements.
- Processed over Number pounds of material on daily basis.
- Inspected equipment before starting each production run and calibrated settings to meet order specifications.
- Inspected Type products throughout roasting process to monitor quality, identify concerns and implement immediate corrective actions.
- Maintained optimal bed depths and table times based on specific material requirements.
- Achieved production targets on consistent basis by efficiently loading and loading machinery.
- Provided professional services and support in a dynamic work environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered services to customer locations within specific timeframes.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Manager
Songbird Coffee & Tea House
08.2019 - 07.2024
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Barista & Catering Team Member
True Brew Coffee, Inc.
01.2010 - 05.2017
Lead Barista
Safeway Starbucks
06.2015 - 06.2016
Shipping & Receiving / Bookseller / Music Dept.
Barnes & Noble Booksellers
01.2014 - 01.2015
Assistant Store Manager
Hot Topic
01.2006 - 01.2011
Barista & Wholesale Representative
Matador Coffee Roasting Company
01.2009 - 01.2010
Apparel Associate/Customer Service Representative
The Sports Authority
01.2007 - 01.2009
Education
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Paradise Valley Community College
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Horizon Highschool
01.2007
Skills
- Timekeeping
- Public relations
- Staff management
- Cost controls
- Marketing
- Event preparation
- Policies and procedures
- Hiring and training
- Sanitation
- Foodservice
- Food orders
- Strategic planning
- Kitchen staff coordination
- Kitchen equipment operation and maintenance
- Safe food handling
- Recipes and menu planning
- Workflow planning
- Food plating and presentation
- Scheduling
- Budgeting
- Recruitment
- Computations
References
- Ronald Cortez (Owner of Cortez Coffee Roasters started in 1993)
Ron Cortez: (602)418-4350
- Patrick Celaya (Lead of Sales & Marketing with Cortez Coffee Roasters)
Patrick Celaya: (602)689-0966
- Luna Tang (Lead Barista who worked closely with me in maintaining the highest standards for Songbird)
Luna Tang: (520)837-9097
Certification
- CM - Certified Manager Certification
Timeline
Head Coffee Roaster
Cortez Coffee
04.2023 - 04.2024
Manager
Songbird Coffee & Tea House
08.2019 - 07.2024
Lead Barista
Safeway Starbucks
06.2015 - 06.2016
Shipping & Receiving / Bookseller / Music Dept.
Barnes & Noble Booksellers
01.2014 - 01.2015
Barista & Catering Team Member
True Brew Coffee, Inc.
01.2010 - 05.2017
Barista & Wholesale Representative
Matador Coffee Roasting Company
01.2009 - 01.2010
Apparel Associate/Customer Service Representative
The Sports Authority
01.2007 - 01.2009
Assistant Store Manager
Hot Topic
01.2006 - 01.2011
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Paradise Valley Community College
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Horizon Highschool