Overview
Work History
Education
Skills
References
Certification
Timeline
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Atticus Propst

Atticus Propst

Coffee Roaster and Manager
Phoenix,AZ

Overview

19
19
years of professional experience

Work History

Head Coffee Roaster

Cortez Coffee
04.2023 - 04.2024
  • Performed troubleshooting, preventive maintenance and sanitation procedures.
  • Maintained coffee quality by adhering to guidelines, product specifications, and quality procedures.
  • Communicated to manufacturing partners and monitored machine performance issues to minimize downtime.
  • Conducted internal recall investigations for product not meeting specifications.
  • Operated ground or roasted coffee controls and equipment.
  • Reviewed purchase orders, work orders and machine setting instructions to process each job with accurate data and standards.
  • Kept close eye on operating equipment and made adjustments to keep speed, temperature and other factors within ideal tolerances.
  • Investigated and resolved issues arising during any stage of production.
  • Worked with team members to smoothly move materials between stations.
  • Checked raw materials against desired quality and quantity levels.
  • Supervised machine functionality and evaluated product samples to validate machine settings for temperature, flow and humidity.
  • Prepared equipment for safe and efficient operation and to achieve desired temperatures.
  • Monitored and updated inventory to reflect correct usage of raw materials and accurate storage of finished products.
  • Moved raw materials and finished products by hand or with help of forklifts and other equipment.
  • Identified and resolved equipment malfunctions, jamming or spillage.
  • Completed monitor repairs and basic equipment maintenance to keep systems running at peak levels.
  • Recorded machine settings and amount of product processed in company database for internal and regulatory recordkeeping requirements.
  • Processed over Number pounds of material on daily basis.
  • Inspected equipment before starting each production run and calibrated settings to meet order specifications.
  • Inspected Type products throughout roasting process to monitor quality, identify concerns and implement immediate corrective actions.
  • Maintained optimal bed depths and table times based on specific material requirements.
  • Achieved production targets on consistent basis by efficiently loading and loading machinery.
  • Provided professional services and support in a dynamic work environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered services to customer locations within specific timeframes.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Manager

Songbird Coffee & Tea House
08.2019 - 07.2024
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Barista & Catering Team Member

True Brew Coffee, Inc.
01.2010 - 05.2017

Lead Barista

Safeway Starbucks
06.2015 - 06.2016

Shipping & Receiving / Bookseller / Music Dept.

Barnes & Noble Booksellers
01.2014 - 01.2015

Assistant Store Manager

Hot Topic
01.2006 - 01.2011

Barista & Wholesale Representative

Matador Coffee Roasting Company
01.2009 - 01.2010

Apparel Associate/Customer Service Representative

The Sports Authority
01.2007 - 01.2009

Education

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Paradise Valley Community College

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Horizon Highschool
01.2007

Skills

  • Timekeeping
  • Public relations
  • Staff management
  • Cost controls
  • Marketing
  • Event preparation
  • Policies and procedures
  • Hiring and training
  • Sanitation
  • Foodservice
  • Food orders
  • Strategic planning
  • Kitchen staff coordination
  • Kitchen equipment operation and maintenance
  • Safe food handling
  • Recipes and menu planning
  • Workflow planning
  • Food plating and presentation
  • Scheduling
  • Budgeting
  • Recruitment
  • Computations

References

  • Ronald Cortez (Owner of Cortez Coffee Roasters started in 1993)

     Ron Cortez: (602)418-4350


  • Patrick Celaya (Lead of Sales & Marketing with Cortez Coffee Roasters)

     Patrick Celaya: (602)689-0966


  • Luna Tang (Lead Barista who worked closely with me in maintaining the highest standards for Songbird)

     Luna Tang: (520)837-9097

Certification

  • CM - Certified Manager Certification

Timeline

Head Coffee Roaster

Cortez Coffee
04.2023 - 04.2024

Manager

Songbird Coffee & Tea House
08.2019 - 07.2024

Lead Barista

Safeway Starbucks
06.2015 - 06.2016

Shipping & Receiving / Bookseller / Music Dept.

Barnes & Noble Booksellers
01.2014 - 01.2015

Barista & Catering Team Member

True Brew Coffee, Inc.
01.2010 - 05.2017

Barista & Wholesale Representative

Matador Coffee Roasting Company
01.2009 - 01.2010

Apparel Associate/Customer Service Representative

The Sports Authority
01.2007 - 01.2009

Assistant Store Manager

Hot Topic
01.2006 - 01.2011

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Paradise Valley Community College

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Horizon Highschool

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Atticus PropstCoffee Roaster and Manager