Attilio Sanso
Miami Beach
Summary
Dynamic Server Manager with a proven track record at Quattro Lincoln Road, adept at team training and crew coordination. Successfully enhanced customer loyalty through effective complaint resolution and rapport-building. Recognized for troubleshooting technical issues, significantly reducing resolution time while maintaining high satisfaction levels.
Overview
16
16
years of professional experience
Work History
Manager
Hosteria Romana Ref. Pablo Pierobon +17863086627
05.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Hosteria Romana Ref. Pablo Pierobon +17863086627
06.2014 - 04.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Quattro Restau Ref. Roberto Sanso +17865532859
02.2009 - 05.2014
- Instructed servers on effective order management, ensuring adherence to food service quality standards.
- Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
Education
Ragioneria - Accounting And Finance
Hight School
Italy, TX09.1994
Skills
- Operating system management
- Team Training
- Backup management
- Crew coordination
Languages
English
Professional Working
Spanish
Full Professional
Italian
Native or Bilingual
Timeline
Manager
Hosteria Romana Ref. Pablo Pierobon +17863086627
05.2020 - Current
Server
Hosteria Romana Ref. Pablo Pierobon +17863086627
06.2014 - 04.2020
Server
Quattro Restau Ref. Roberto Sanso +17865532859
02.2009 - 05.2014
Ragioneria - Accounting And Finance
Hight School
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