Business Analyst successful at responding to shifting business needs and priorities. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes. Quantitative expert with comprehensive approach to analytical projects, business reporting and process improvements.
Overview
14
14
years of professional experience
Work History
Business Analyst
Bread Financial
01.2015 - Current
Extensively used Jira to write, gather and document integration and Epics, features and User stories requirements from Business Owners and external Vendor teams.
Improved business direction by prioritizing customers and implementing changes based on collected feedback
Performed gap analysis to identify areas of improvement
Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements.
Interacted with internal customers to understand business needs and translate into requirements and project scope
Proficient with Agile SDLC Methodology, organized and facilitated daily scrum meetings, sprint planning meetings and sprint review meetings.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Evaluate company products and compare them against industry trends.
Assisted company's achievement in short and long-term goals relating to product growth.
Updated and developed scripts and queries to extract and analyze data from multiple sources
Solicited and documented business technical requirements from both formal and informal sessions.
Validated needs of business stakeholders.
Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Identified patterns and trends in large data sets and provided actionable insights.
Created dashboards to monitor and track key performance indicators
Developed and maintained data warehouses and data marts to support business operations
Data Analyst
Alliance Data Systems Corp
12.2009 - 12.2014
Researched and resolved issues regarding integrity of data flow into databases.
Identified and documented detailed business rules and use cases based on requirements analysis.
Implemented code solutions to answer analytic questions and test and assess new methods.
Generated ad-hoc reports to evaluate specific business requirements
Developed tables, views and materialized views using SQL.
Utilized SQL tools to access, summarize, manipulate and capture member claim, provider and other stakeholder data.
Prepare complex data for various internal and external customers
Assessed data and issues and directed concerns to business unit leadership when appropriate.
Collaborated with business-unit leaders to identify and prioritize problems.
Utilized data visualization tools to effectively communicate business insights.
Participated in requirements meetings to understand business needs.
Documented project constraints business impacts and risks, noting potential impact to organization.
Extracted and interpreted data patterns to translate findings into actionable outcomes.
Suggest procedural changes as necessary to provide level of reporting required.
Develop, implement, and maintain consistent processes for data quality controls to ensure data integrity and make recommendations to improve data integrity.
Used statistical methods to analyze data and generate useful business reports.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources