Atzhira Sisnados
Houston,Tx
Summary
Seeking an opportunity to become part of a dynamic and energetic team with customer services and fast friendly service a priority.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Lead Ramp Agent
Swissport
04.2017 - Current
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
- Guided aircraft into and out of parking positions using hand signals.
- Stocked aircraft cabins with necessary equipment and supplies.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 4 daily flights.
Receptionist
Winter Pediatric
08.2016 - 12.2016
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Cook
AMF Willow Lane
02.2014 - 08.2016
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Cashier
GAP
12.2014 - 11.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Sales Associate
MetroPcs/Boost T-Mobile
07.2013 - 01.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Pharmacy Technician Student
Walgreens
09.2012 - 04.2013
- Assisted with filling of over 20 prescriptions daily.
- Coordinated verification and filling of more than 20 daily prescriptions in high-volume pharmacy environment.
- Contributed to a welcoming pharmacy environment by maintaining cleanliness and organization throughout the facility.
- Managed drug inventory effectively by rotating stock, checking expiration dates, and promptly ordering necessary supplies.
Education
Some College (No Degree) -
Lone Star College
Houston, TXHigh School Diploma -
Eisenhower Senior High School
Houston, TX06.2013
Skills
- Microsoft Windows
- Microsoft Office XP
- MS Word
- Excel
- PowerPoint
- Outlook
Languages
Spanish
Native or Bilingual
Timeline
Lead Ramp Agent
Swissport
04.2017 - Current
Receptionist
Winter Pediatric
08.2016 - 12.2016
Cashier
GAP
12.2014 - 11.2015
Cook
AMF Willow Lane
02.2014 - 08.2016
Sales Associate
MetroPcs/Boost T-Mobile
07.2013 - 01.2014
Pharmacy Technician Student
Walgreens
09.2012 - 04.2013
Some College (No Degree) -
Lone Star College
High School Diploma -
Eisenhower Senior High School
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