Trained and motivated analyst with 5+ years of experience in facility coordination, central purchasing & travel and entertainment, & customer service where I can apply my knowledge and skills for continuous improvement.
Overview
12
12
years of professional experience
Work History
Analyst
Experis-American Express
01.2022 - 03.2023
Audit I-9 forms & supporting documentation via a third party application
Prepare reporting & notify colleagues of non-compliances
Assist with training and onboarding of newly hired colleagues
Analyze data to verify all I-9 information is in compliance and improve processes
Enhanced business efficiency by identifying trends and patterns in complex datasets.
Facilities Coordinator
Jones Lang Lasalle, JLL
01.2019 - 01.2021
Improved facility efficiency by implementing preventive maintenance programs and coordinating with vendors for timely repairs.
Managed budget for facilities operations, ensuring cost-effective allocation of resources and minimizing expenses.
Ensured safety compliance by conducting regular inspections, identifying potential hazards, and implementing corrective actions.
Streamlined work order processes to increase response time and enhance customer satisfaction.
Central Purchasing/Travel Ent. Coordinator
DriveTime
08.2015 - 02.2019
Maintained Concur expense platform for employees to reconcile company credit cards including monthly audit.
Analyzing data and performed auditing policies and procedures for company credit card holders/company travel program using SQL & Excel.
Processed and coding of invoices for payment using Microsoft Dynamics AX platform
Developed custom reports to address specific business needs and support decision-making processes for travel & expense program.
Book corporate travel & events for employees company wide
Store Manager
Robert Wayne Footwear
06.2011 - 06.2015
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Successfully coached a team of 6-10 sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Managed inventory control, cash control and store opening and closing procedures.
Education
Master of Arts - Digital Audience Strategies
Arizona State University
Tempe, AZ
05.2021
Bachelor of Arts - Interdisciplinary Studies, Business & Communications
Arizona State University
Tempe, AZ
12.2018
Skills
Information Gathering
Documentation and Reporting
Customer Service
Communication
Timeline
Analyst
Experis-American Express
01.2022 - 03.2023
Facilities Coordinator
Jones Lang Lasalle, JLL
01.2019 - 01.2021
Central Purchasing/Travel Ent. Coordinator
DriveTime
08.2015 - 02.2019
Store Manager
Robert Wayne Footwear
06.2011 - 06.2015
Master of Arts - Digital Audience Strategies
Arizona State University
Bachelor of Arts - Interdisciplinary Studies, Business & Communications