Aubla Clay
Dallas,OR
Summary
Office Operations and Human Resources professional committed to optimizing organizational efficiency and supporting high-level executives. With a proven track record of successfully managing office functions, I bring a unique blend of strategic planning, operational oversight, and executive support skills. My expertise lies in creating streamlined processes, fostering a collaborative work environment, and human resources assistance. I thrive in dynamic settings where attention to detail, multitasking, and effective communication are paramount. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
21
21
years of professional experience
Work History
General Manager
Aramark – Healthcare
Dallas, TX
01.2013 - 01.2021
- Provide overall direction and manage performance for 6 Food Service Managers, 4 Supervisors, and over 120 front-line employees for a 914-bed hospital
- Demonstrate supervisory solid, leadership, management, and coaching skills
- Department-led on performance improvement initiatives in preparation for The Joint Commission, Centers for Medicaid, Medicare, (CMS), Local Health Department inspections, and Eco Sure audits
- Develops effective relationships with hospital department heads and administrative staff.
Director of Patient Services
Baylor Scott and White Healthcare System, Baylor University Medical Center
01.2013 - 01.2021
- Provide overall direction and manage performance for 6 Food Service Managers, 4 Supervisors, and over 120 front-line employees for a 914-bed hospital
- Demonstrate supervisory solid, leadership, management, and coaching skills
- Department-led on performance improvement initiatives in preparation for The Joint Commission, Centers for Medicaid, Medicare, (CMS), Local Health Department inspections, and Eco Sure audits
- Develops effective relationships with hospital department heads and administrative staff.
Child Nutrition Consultant
Region 10 Education Service Center
Richardson, Texas
01.2006 - 01.2014
- Contracted by the Texas Department of Agriculture, Food and Nutrition Division to provide training and technical assistance to Contracting Entities (CEs), operators, and sites that administer USDA School Child Nutrition Programs
- Trained Contracting Entities on operating cost-effective programs that meet the state and federal regulations
- Provided financial training regarding indirect costs, profit /loss, and financial management
- Provided training and guidance regarding Menu Planning that included best practices and approaches to improve menu items' appeal and acceptability
- Created, developed, and implemented training on standardized recipes, Quantity Food Production, and Culinary Techniques
- Provided training and technical assistance regarding Hazard Analysis Critical Control Point (HACCP) and school Wellness Policies
- Planned and coordinated conferences and guest speakers
- Provided technical support and dissemination of information through on-site visits and written communication
- Analyzed school menus to ensure menus meet the Nutrition standards required by the United States Department of Agriculture
- (USDA)
Area Supervisor
Dallas ISD Food & Child Nutrition Services
Dallas, Texas
01.2000 - 01.2006
- Provided leadership to ensure consistency and compliance with all policies and procedures
- Implemented procedures to ensure fair and equitable treatment of employees responsible for resolving staff and operation concerns related to the overall food operation
- Supervised the preparation and provision of services for all food through standardized recipes and instructions on the menus
- Ensured that all cafeteria staff complied with high safety and sanitation standards to provide both staff and students' health and safety
- Ensured that foodservice program meets federal, state, and local laws and regulations
- Consolidated and submitted requisitions for food and supplies according to menus and delivery schedules to the assigned cafeteria's daily requirements
- Maintained complete records for program accountability, including deliveries, cash receipts, and meals served: follows and enforces district and departmental policies and procedures
- Worked cooperatively with campus administration to accommodate temporary schedule changes, special serving requirements and resolve personnel problems
- Supervised the cafeteria's work activities, including interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- Conducted primary performance appraisals of cafeteria managers with input on evaluations of other staff
Education
MS Human Resources Training & Development -
Amberton University
01.2022
BS Family and Consumer Science -
University of Central Arkansas
01.1993
Skills
- Team Leadership
- Project Management
- Financial Administration
- Performance Improvement
- Performance Evaluations
- Community Outreach
- Leadership
- Relationship Building
- Inventory Control
- Training and Development
- Strategic Planning
- Training and coaching
- Safety assurance
- Process Improvements
Professional Organization
District Safety Champion
Timeline
General Manager
Aramark – Healthcare
01.2013 - 01.2021
Director of Patient Services
Baylor Scott and White Healthcare System, Baylor University Medical Center
01.2013 - 01.2021
Child Nutrition Consultant
Region 10 Education Service Center
01.2006 - 01.2014
Area Supervisor
Dallas ISD Food & Child Nutrition Services
01.2000 - 01.2006
MS Human Resources Training & Development -
Amberton University
BS Family and Consumer Science -
University of Central Arkansas
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