AUBREA SMITH
Kansas City,MO
Summary
Skilled Counselor Technician Supervisor proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic. Excellent customer service skills Patient assessment Mental health support Crisis intervention Charting and clinical documentation Mandt Trained and SCM Trained Creating new and revising old policies and procedures Scheduling CPR/First Aid Delegation Team building Conflict Resolution Leadership Microsoft word, excel, power point
Overview
10
10
years of professional experience
Work History
Counselor Technician/Supervisor
ReDiscover Crisis Center
Kansas City, Missouri
08.2018 - Current
- Monitors clients in a safe environment, performing and documenting client safety rounds
- This includes monitoring and coaching (i.e
- Life skills, communication skills, community integration, etc.)
- Demonstrates culturally competent respect for all clients, guests and staff through verbal and non-verbal behaviors and assists them as needed
- Maintains cleanliness of the program space
- Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals
- Coordinates, assigns, and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed
- Generates and provides daily, weekly, monthly and as needed reports of day-to-day unit performance
- Responsible for ensuring unit is properly stocked with all supplies and inventory needed, to include the organization and storage of unit supply and inventory
- Equipment should be checked on a scheduled basis and/or as needed by Supervisor
- Responsible for monitoring activities of daily living and documenting vital signs, current medications, and psychosocial concerns and problems
- Performs procedures and treatments as assigned and instructed
- Works closely with physicians, nurses, and other staff in the assuring that consumer's needs are met and that the program functions in an effective manner in meeting treatment needs of the consumer
- Follow pertinent policies/procedures, revise policies/procedures and exhibits leadership by assuming responsibility and accountability of actions
- Provides safe and therapeutic environment for consumers
- Responsible for day to day operations involving CTs and any other duties/task that may be assigned
- Performs other duties as assigned.
Behavioral Health Technician 2/Lead
Crittenton Children's Center
Kansas City, Missouri
03.2016 - 06.2022
- Documented behavioral incidents thoroughly to keep accurate records
- Completed daily client rounds and tracked client movements
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs
- Performed searches of resident belongings prior to admissions and throughout stays
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices
- Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices
- Delivered counseling services, including one-on-one and group therapy to average of 10 patients per day
- Creating groups revolving around safety, anti-drug and alcohol use, coping skills, and etc to maintain BHT 2 status
- Checking other BHTs observation rounds, environmental rounds, relieving BHTs for lunch breaks, collecting UDS from clients and reporting to nurse.
Lead/Manager Behavioral Specialist
Spofford Home
Kansas City, Missouri
02.2014 - 03.2016
- Responsible for direct supervision and safety of all clients and staff
- Responsible for proper behavior management of children through the use of behavior management techniques
- Building healthy relationships with clients and be a role model of healthy behaviors
- Have a working knowledge of the child's treatment plan and objectives and structures activities to support that plan
- Facilitates structured activities with clients in accordance with their goals and treatment plan
- Responsible for creatively structuring activities for groups and conducting psycho-educational groups
- Responsible for medication administration and other medical support
- Responsible for the reviewing/writing of all required documentation
- Responsible for teaching, guiding, and assisting the client in daily life skills as appropriate for age
- Provided 24-hour awake supervision
- Manage clients courteously and tactfully while on agency property
- Transporting youth to events, meetings, appointments and/or activities
- Attend court hearings, family support team and school meetings
- Interviewing potential new hires
- Assign job duties, train staff, and ensure adequate coverage
- Enforcing policies and procedures and revising policies
- Conducted bi-weekly staff meetings.
Education
High School Diploma -
Imagine Renaissance
05.2008
Skills
- Excellent customer service skills
- Patient assessment
- Mental health support
- Crisis intervention
- Charting and clinical documentation
- Mandt Trained
- SCM Trained
- Creating new and revising old policies and procedures
- CPR/First Aid
- Delegation
- Team building
- Conflict Resolution
- Leadership
- Microsoft word
- Excel
- Power point
- Self-care strategies
- Patient Safety Management
- Therapeutic Techniques
- Professional boundaries
- Suicide Prevention
- Substance Abuse Knowledge
- Multicultural Competence
- Client Advocacy
- Clinical Documentation
- Behavior Management
- Schedule Management
- Regulatory Compliance
- Professional Demeanor
- Written Communication
- Analytical Thinking
- Time management abilities
- Multitasking
- Problem-Solving
- Interpersonal Communication
- Adolescent Development
- Self Motivation
Timeline
Counselor Technician/Supervisor
ReDiscover Crisis Center
08.2018 - Current
Behavioral Health Technician 2/Lead
Crittenton Children's Center
03.2016 - 06.2022
Lead/Manager Behavioral Specialist
Spofford Home
02.2014 - 03.2016
High School Diploma -
Imagine Renaissance