Aubreana Gomez
La Palma,CA
Summary
Versatile Production Scheduler and Travel Sales professional enthusiastically seeking Travel Logistics Representative position to leverage travel coordination and business communication proficiencies. Organized, communicative and reliable with willingness to travel. Specialties include UAD booking systems and GEMS scheduling software.
Overview
5
5
years of professional experience
Work History
Entertainment Production Scheduler
The Walt Disney Company
Anaheim, CA
07.2023 - Current
- Communicated with internal departments to coordinate resources needed for successful scheduling operations.
- Ensured that all planned tasks were completed within specified timeframes.
- Utilized specialized software programs to track progress of jobs through each stage of the production cycle.
- Assisted with troubleshooting any delays or problems that may arise during the production process.
Reservations Sales Agent
The Walt Disney Travel Company
Anaheim, CA
12.2021 - Current
- Provided detailed information regarding hotel amenities and services to customers.
- Processed reservations by entering relevant data into the system accurately and efficiently.
- Maintained up-to-date knowledge of all hotel products, services, pricing plans and policies.
- Resolved customer complaints quickly and professionally while maintaining a positive attitude.
Office Administrator
Synergy Companies
Anaheim, CA
06.2019 - 01.2020
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Delegated work to staff, setting priorities and goals.
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
- Automated office operations by managing client correspondence and data communications.
- Processed financial documents, contracts, expense reports and invoices.
Education
Bachelor of Science - Marketing Management And Research
Western Governors University
Salt Lake City, UT04-2021
MBA - Business Communications
Wilmington University
New Castle, DESkills
- Logistics Scheduling
- Travel Itineraries
- Proficient with MS Office Programs
- Deadline Management
- Data gathering and documentation
- Task Prioritization
- GEMS scheduling software expertise
- UAD booking systems expertise
- Customer Relationship Management (CRM)
- Presentation Skills
Accomplishments
- Disneyland Travel Sales Center Star Performer 2023 | first quarter bronze
Timeline
Entertainment Production Scheduler
The Walt Disney Company
07.2023 - Current
Reservations Sales Agent
The Walt Disney Travel Company
12.2021 - Current
Office Administrator
Synergy Companies
06.2019 - 01.2020
Bachelor of Science - Marketing Management And Research
Western Governors University
MBA - Business Communications
Wilmington University