Aubree Day
Soldotna,AK
Summary
Dedicated justice studies college student with a passion for the intricacies of the legal system, seeking to leverage a strong background in Leadership, Management, and networking. Possesses a proven track record of leadership, communication skills, and a commitment to learning. Eager to contribute organizational and administrative abilities to support judicial processes and enhance efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Manager
Rent-A-Center
Soldotna, AK
09.2023 - Current
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Achieved company growth and brand development through market expansion and sales.
- Analyzed business and sales targets using critical problem-solving skills.
- Developed and implemented new sales strategies to update product lines.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Maintained accurate records of all transactions between customers and company representatives.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
Assistant Manager, Electronics
Fred Meyer
Soldotna, AK
12.2022 - 07.2023
- Resolved customer complaints in a timely manner to maintain high levels of customer satisfaction.
- Managed inventory levels to ensure optimal stock availability.
- Assisted customers with product selection based on individual needs.
- Conducted regular audits on personnel activities as well as inventory control systems.
- Established operational procedures for receiving, processing, and stocking merchandise.
- Performed daily analysis of sales figures and adjusted pricing accordingly.
- Organized product launches and displays to increase visibility of products in store.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality and conformance.
- Produced thorough, accurate and timely reports of project activities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Proposed or approved modifications to project plans.
Customer Service Associate
Walmart
Soldotna, AK
07.2020 - 11.2022
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Provided information about products and services available to customers.
- Handled cash register operations accurately during peak times.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Performed additional duties as assigned by management team.
- Followed policies and procedures to meet or exceed established performance requirements.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Maintained knowledge of current sales promotions and new product releases.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Updated databases with new and modified customer data.
Education
Bachelor of Science - Justice Studies
Northern Arizona University
Flagstaff, AZ05-2027
High School Diploma -
Nikiski Middle/Senior High School
Soldotna, AK05-2021
Skills
- Relationship Building
- Direct Sales
- Conflict Management
- Database Management
- Persuasive Negotiations
- Promotional Sales Events
- Sales Strategy Development
- Excellent Communication Skills
- Marketing Strategy
- Staff Management
- Time Management
- Organizational Skills
- Leadership
- Cash Handling
- Punctual
- Willingness to learn
Certification
- Microsoft Excel Certified
Accomplishments
- A part of the National Society of Leadership and Success
- Ranked among the top 10% of my peers for GPA
- Took Honors and AP classes
- Participated in the 5th Chania International Photo Festival 2022
References
References available upon request.
Timeline
Sales Manager
Rent-A-Center
09.2023 - Current
Assistant Manager, Electronics
Fred Meyer
12.2022 - 07.2023
Customer Service Associate
Walmart
07.2020 - 11.2022
Bachelor of Science - Justice Studies
Northern Arizona University
High School Diploma -
Nikiski Middle/Senior High School