I'm a friendly and adaptable hospitality professional with hands-on experience at Bay Pointe Inn. Regarded as a hardworking staff member, delivering quality customer service, and keeping spaces clean and welcoming. I strive to be a well-organized, compassionate team member with good relationship-building skills.
*Establish and dismantle banquet areas based on event specifications.
*Deliver exceptional customer service by promptly addressing guest needs and resolving complaints.
*Serve food and beverages during events, adhering to portion control and presentation standards.
*Facilitate clear communication with guests and team members to ensure effective service delivery.
* Conducted thorough cleaning of guest rooms and common areas, achieving high cleanliness standards.
* Managed daily cleaning schedules, completing tasks efficiently within assigned time frames.
* Resolved guest complaints professionally, contributing to overall guest satisfaction.
* Maintained adherence to health and safety regulations, ensuring a safe environment for guests and staff.